“The staff was extremely helpful during my stay. The valet stood out the most. Sterling was so kind and professional and went above and beyond. Excellent customer service everywhere we went in the area of the hotel. ”
“The staff was extremely helpful during my stay. The valet stood out the most. Sterling was so kind and professional and went above and beyond. Excellent customer service everywhere we went in the area of the hotel. ”
“Everything was great. The hostess in the restaurant was exceptionally wonderful. Everyone was welcoming and personable. The room was just a basic room, but it had everything I needed. The bed was comfortable and warm. I didn’t get a chance to venture to the rooftop, but if I get a chance to return, I definitely will.”
“Everything was great. The hostess in the restaurant was exceptionally wonderful. Everyone was welcoming and personable. The room was just a basic room, but it had everything I needed. The bed was comfortable and warm. I didn’t get a chance to venture to the rooftop, but if I get a chance to return, I definitely will.”
“Very clean room. Personable staff. Valet staff very friendly and helpful. State Farm Arena close by and easily walked. Several restaurants with walking distance. Our favorite place for breakfast was the mall nearby about a 6 minute walk had a super good Cuban restaurant that served wonderful breakfast!! And very reasonable!!Next trip to Atlanta we’re going there to eat!!! ”
“Very clean room. Personable staff. Valet staff very friendly and helpful. State Farm Arena close by and easily walked. Several restaurants with walking distance. Our favorite place for breakfast was the mall nearby about a 6 minute walk had a super good Cuban restaurant that served wonderful breakfast!! And very reasonable!!Next trip to Atlanta we’re going there to eat!!! ”
“As soon as I arrived, the valet staff were extremely kind and polite, and when I went to the desk to check in, even though they have self checkin kiosks, the staff were assisting me through the check-in process and asking if I needed anything and just being overall really helpful and professional.”
“As soon as I arrived, the valet staff were extremely kind and polite, and when I went to the desk to check in, even though they have self checkin kiosks, the staff were assisting me through the check-in process and asking if I needed anything and just being overall really helpful and professional.”
“First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that……
“First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that……
“Called room sevice for 10 minutes and not getting any reply. Finally got connected and asked for a water. They said no free water which is fine, so we asked to buy one and they said OK, will send it up. The water never comes and we don't want to call for another 10 minutes just for the water.”
“Called room sevice for 10 minutes and not getting any reply. Finally got connected and asked for a water. They said no free water which is fine, so we asked to buy one and they said OK, will send it up. The water never comes and we don't want to call for another 10 minutes just for the water.”
“I can’t speak more highly of the staff, especially Kathlyn and Monika! Kathlyn was just so sweet and super friendly with my little corgi named Copernicus. Everyone just wonderful and the rooms are perfect for long travel as they are super clean, very modern, and love the fact it had a washer dryer in the unit.”
“I can’t speak more highly of the staff, especially Kathlyn and Monika! Kathlyn was just so sweet and super friendly with my little corgi named Copernicus. Everyone just wonderful and the rooms are perfect for long travel as they are super clean, very modern, and love the fact it had a washer dryer in the unit.”