Duck Key Beach Hotel

"While Expedia listed our room as “not in main building, canal view”, there was no indication on the map of the property that our room would be in a building across a road with vehicles traveling 55+mph. The staff was kind and the property nice, but we were disappointed to have to either watch for speeding vehicles or get in our car to drive and park the car in order to sit by the water. The main property was relaxing, but it felt stressful to know we couldn’t walk out of our room and get to the beach, on site restaurant, or amenities without crossing the busy main road, especially at night for dinner. With my two sons along, I didn’t feel comfortable sending them across to the main areas without accompanying them. The one bedroom was large and our outdoor balcony was very nice and spacious. It may have been on me to figure out that we had to cross the street to get to the water, but the map was definitely not clear upon booking. "

"Lost swimsuit from laundry room"

"It was a positive experience"

"Our villa was not clean upon arrival at 10pm. We had to ask for new sheets, every bed had dirty sheets. The main bathroom mirror was dirty from the prior people brushing their teeth, there was a dirty dried wash cloth hanging over the shower rod, the sink was also dirty in the master bath. We used the pull out couch and it was covered with crumbs and dirt. I’ve never been so disgusted with a rental. The fact we paid the amount we did only to be told that they couldn’t do anything is ridiculous. We will not be back. "

"Poolside was nice and you can get food there. There are 2 pools. There is no beach. Many of the staff are foreign born but their English is good enough that they are able to assist you."

"Ok"

"This was absolutely horrible! Amara Cay overbooked us, tried to blame Expedia, ruined our trip and moved us to their sister site even though our friends were staying there. "

"I’m not sure I would ever stay at La siesta again. It has potential to be a good resort but the lack of process, management, communication and hospitality makes me think that it won’t ever be (unless a new management company takes over). This will also make me steer clear of their sister resorts, Amara Cay and Three waters. Room issues aren’t taken care of (like broken floor boards, broken shower valves, broken fridges, missing curtains) - resort issues aren’t taken care of (broken pool drains around the entire pool, very dirty pool, unkept beach area) and lack of service and direction for guests (no direction on pool towels, not refilling pool towels when you finally find them, no clarity on where to put used pool towels which leads to piles of used towels everywhere, trash being left around the pool). The paying customer is ignored! This is my biggest complaint. When trying to check in our room wasn’t ready, that’s fine - front desk said they would call when it was ready. Did they call? Nope. I had to guess that it was enough time and to my shock, it was ready without the phone call. Next my husband went to the office to get room maintenance to come to our room (missing curtains in bedroom and non-functioning fridge). The front desk said maintenance would be to our room in a few minutes. 2 hours later no one! My husband had to return to the front desk to urge them to send a maintenance person. 20 min later he came and zip tied blanket as a curtain and no backup fridges"

"The hotel didn’t look like the pictures on Expedia. The place is an old renovated motel. It’s over priced and it was a complete false advertisement. The breakfast was gross. The grounds needs updating as well as the entire place. It was in a great location. We made the best of our stay but would never go back or recommend it. "