“The experience at Hotel Gran Real Punta Cana II in Punta Cana, Dominican Republic, was disappointing. The hotel indicated that it had not received the reservation payment from Expedia, and staff stated that similar issues had affected other Expedia guests.
The room was very basic and lacked adequate bed linens. The bathroom had no towel rack, no shower curtain, and no hot water. In addition, the hotel is located in an area that may not feel secure to some travelers. Its address is difficult to……
“The property over all is good. My second time staying there, but it has deterioted since the last time. Balcony slidding door did not close. The bathtub was cracked in the middle. Not all outlets worked. The staff was great all around.”
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