“Staff is helpful but the system is confusing, They will not help us to set up the bed but will clear up our bed the next mirning and we have to set up the bed on the second night,”
"The hotel is beyond our expectations! Room is very spacious and it has its own bathroom and toilet.
The onsen is amazing. Maybe it’s also because there weren’t many other guests so we got to enjoy the hot springs fully. Very enjoyable. "
"-Some distance from KINUGAWA station, better drive yourself
-Nice customer service
-Clean and comfortable room with nice view
-Decent breakfast and dinner buffet
-Double onsen
-Convenient while check out (Shuttle bus service to the station)"