Boston Elm Bank Reservation Hotels

"Beautiful and so clean. Mrs. Boliviana, the breakfast person was extremely kind, helpful and so humble. Great staff. Everything was great. I will definitely stay here again. "

"Red Roof Inn in Natick distinguishes itself by the respectful, helpful and patient manner with which the staff treats its guests. Nikki, Ali, Dana, Tyrone, Patty and Angie are always willing to help, as are all the staff that performs housekeeping and tech/maintenance service throughout the hotel. I have always felt encouraged to ask questions when I needed help or some additional time for incidental tasks during my stay. Also it is very welcoming and refreshing that everybody on staff takes the time to have friendly conversation with the guests. A+"

"clean room"

"everything was working and clean. no issues. even surprised it had a working microwave and fridge. great value. "

"Ppi"

"The room was very clean and the staff were so professional, welcoming and helpful."

"Yes... Great place."

"Pool was out of service but we were not informed of that ahead of time "

"This was the worst Hampton Inn I have ever stayed at. We arrived, and no one was at the front desk. We called and called, and had to wait quite awhile (close to 10 minutes) before staff showed up to check us in. After we were checked in and got to our Room, it appeared to not have been cleaned recently. Dust was on the clock, lights, bed frame, etc. A hair was in my bed, and on the bathroom sink. A light bulb was out on the sconce, and the alarm clock wasn't updated to daylight savings time. And the breakfast wasn't good either. Bananas were sliced and out with the other fruit. Turned brown and attracted flies. The flavors for the waffles were strange and unappealing, And the person who was cleaning and setting out the food, appeared to not have showered recently and smelled badly. All in all - not a great stay. "