Boston Elm Bank Reservation Hotels

"The room is kept clean and comfortable, but the entire hotel seems to be aging with little updating. The food options onsite are limited and pricey. The staff seemed overwhelmed having to manage all of the onsite orders, room service, and the bar with two people visibly working most days. The parking appears to be crumbling. The room is meant for four, we had a party of three but consistently received only two bath towels. The shower products were all empty our first morning, the safe didn’t work, the bathroom has no noticeable ventilation, we had no “do not disturb” option, and the fitness center had 1 of 3 treadmills and 1 of 3 elliptical machines working. There were no towels every morning we entered the fitness center, and the wipes to clean the machines ran out. The pool is decent, beyond the jumping children whose parents clearly interpreted no diving as cannon balls being acceptable. The showers to wash off before the pool were not used by anybody else while there; we used them but the water was ice cold. The location, onsite coffee from Starbucks, and cleanliness are the most redeeming qualities of our stay."

"yes it was."

"I would give Amenities a 4, but having to pay for WIFI is such a weird thing these days. Otherwise, the staff is totally on point, to the nines with attire and appearance, politeness and take care of business efficiently. Place is spotless!! For its age. "

"Beautiful and so clean. Mrs. Boliviana, the breakfast person was extremely kind, helpful and so humble. Great staff. Everything was great. I will definitely stay here again. "

"Red Roof Inn in Natick distinguishes itself by the respectful, helpful and patient manner with which the staff treats its guests. Nikki, Ali, Dana, Tyrone, Patty and Angie are always willing to help, as are all the staff that performs housekeeping and tech/maintenance service throughout the hotel. I have always felt encouraged to ask questions when I needed help or some additional time for incidental tasks during my stay. Also it is very welcoming and refreshing that everybody on staff takes the time to have friendly conversation with the guests. A+"

"everything was working and clean. no issues. even surprised it had a working microwave and fridge. great value. "

"Ppi"

"The room was very clean and the staff were so professional, welcoming and helpful."

"Yes... Great place."