Kuala Lumpur Empire Shopping Gallery Hotels

"In-room fridge was not maintained well to provide a reasonably cold storage. A review of all in-room fridges for adequate coldness would ve in order."

"Clean room. Efficient and friendly staff "

"It could be better. 2nd day breakfast fruits especially the grapes were spoiled ."

"Clean room and shops nearby with a lot of restaurants. "

"Love this hotel. Highly recommend Only issue is housekeeping knocked on my door numerous times each morning even though I had the Do Not Disturb alert on."

"Everything about this hotel was excellent. The room was beautiful, and both the gym and the pool were fantastic. I have nothing negative to say about my stay—it was simply outstanding. I would definitely recommend this hotel to others."

"The room was comfortable and clean. But the environment on level one is not nice due to the backroom of kitchen, ugly emergency staircase etc. Breakfast food selection was good to me at good price from Expedia."

"I am writing to express my extreme dissatisfaction with my recent stay. While the location is convenient, this hotel does not even meet one-star standards. The hallways constantly smell bad because dirty linens and towels are left piled up for over 24 hours every day until they are picked in the morning. My experience was plagued by issues: I had to change rooms twice—first due to an ant infestation in my bed, and again because of the poor state of the bathroom. Despite booking a Premium Room, management only honored my reservation after two complaints. Furthermore, amenities are non-existent beyond Wi-Fi, the provided bottled water is just refilled tap water, and housekeeping is subpar. Floors and bathrooms are ignored unless you beg them to be cleaned."

"Moderate "