“Room was really clean and spacious. Child's bed was not substantial at all. Hot weather meant room was very hot as no A/C. Only 1 small fan available which wasn't effective for a large room. Staff were welcoming, friendly and helpful. Spa was small but ok. Pool unavailable due to 'high levels' on last day of 2 nights. Didn't have breakfast there but menu looked ok. We had dinner on one of the nights and staff were great. Food arrive in good time. Quality was ok.”
“Lovely stay, just a few yards from the sea front. Lisa and Christophe made us feel very welcome. The swimming pool was great and just what you need after a long drive or busy day around Torbay. The breakfasts we enjoyed each morning were delicious and kept us full throughout the day. Would definitely return and highly recommend a stay at the lovely Charterhouse if you're looking for somewhere to stay in Torquay.”
“Room was a little bit tired in terms of decor, but plenty of space and clean, refurbished bathroom. Lovely location above the harbour good food and nice staff.”
“Lovely, spacious rooms, environment considered (no silly plastic cups/shower caps). I saw the pool and jacuzzi water being tested twice whilst we were there.
Only thing was that we had to pay for parking, but that was because we booked with a third party. Book with hotel.
Breakfast lovely, maybe a few more pastry/bread choices needed.”
“Room was very comfortable, staff are friendly, foods is excellent. But, it needs improvement in car park facilities, an additional staff for parking may be better at peak season.”
“Staff were lovely, location is gorgeous, rooms very outdated and in general the flow of constant tour buses full of elderly travelers made me feel like I was staying in a nursing home. Staff very rigid about breakfast timing and use of breakfast room not alllowed after 10:00am so if you are not an early riser, take note. Lift was also broken for full 4 nights of our stay and we were on the 3rd floor.”
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