Exeter Exeter's Underground Passages Hotels

"We often stay here, the location is perfect. Staff are always welcoming and friendly. Rooms are always clean and comfortable and the breakfast is always well stocked and tasty. Thank you"

"Beautiful. Beautifully decorated - very high-end relaxing experience."

"Consistently good hotel with great facilities"

"The hotel was in an ideal location. The staff were so helpful. Would stay again."

"Hotel was a good location, however double charged me for my stay. The initial quote was given however have seen they have charged me double the amount stated. Room did not have any amenities, kettle dirty, no bottled water, heating didn't work. Shower dirty."

"Lovely breakfast. Great staff through reception to dining room to rooms"

"Excellent decor and central location to all the cities amenities. Shower room is in need of a deep clean to remove black mould accumulating in the bathroom. Of note, the coffee machine could also do wirh a clean on a much more regular basis because there's no evidence of maintenance. There is a slow biuldup of mould in the loading chamber Security: I had booked 2 rooms for our trip. The following morning I felt a room card under my bed sheet, which I subsequently tested on both rooms. To my surprise the key opened both doors, so I took it to the reception desk. Reception confirmed it was a house key for cleaning staff, that couldopen all doors and had been made inactive. I asked that they tighten up their security to safeguard their patrons, now and in the future."

"Staff friendly and helpful. Room was clean and standard amenities available. Vegetarian English breakfast option was appreciated."

"Great staff and location "