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"Great service from the reception staff."

"My fiancé and I spent 2 nights at Cheltenham Chase last weekend. Having read a few mixed reviews I was a little hesitant to book but went ahead and prepared for an underwhelming experience. However my fiancé and I were very pleasantly surprised and honestly our experience significantly exceeded our expectations on a number of levels. The room was a good size, king or super king size bed and comfortable mattress. Clean and basically well equipped. A lovely countryside view whee ref. Looking above the car park. We had 2 evening meals and 2 breakfasts. All delicious and hot. The spa area was clean and not crowded at any point. At times a little busier than others but some very quiet periods. Absolutely loved the pool temperature, and use of the jacuzzi, steam room and sauna. All great temperatures for me. Shower facilities all good. We paid a very reasonable price, a little reduced via a hotel app. Lots of friendly and helpful staff. The only obvious improvements we would have asked for would have been automatic provision of robes, more information in the room regarding meal options and other info about available services and facilities etc and more info offered at the desk as we arrived. Overall a great stay and I’m hoping to set up a membership to be able to use the spa facilities regularly which I found incredibly relaxing 👍"

"Nice room, clean room, amenities where great and the staff were great. "

"The room was fantastic and on the top floor, but had a broken bathroom door which was difficult to open and close."

"Lovely staff and hotel"

"Good value, convenience "

"Room was nice and the staff were very helpful"

"Friendly, helpful staff. Lovely surroundings and great amenities "

"Great hotel with good facilities. Spacious and clean suite with traditional decor. Breakfast was good with the usual choice of breakfast items. Staff were pleasant and helpful."