大堂

关于维塞利亚会议中心凯富全套房酒店的点评

2.5 out of 5
维塞利亚会议中心凯富全套房酒店
210 E Acequia Ave, Visalia, CA

点评

8.8

超赞

10 分 - 超赞。543 条好评,共有 1002 条点评" "
8 分 - 还可以。329 条好评,共有 1002 条点评" "
6 分 - 一般。72 条好评,共有 1002 条点评" "
4 分 - 很差。31 条好评,共有 1002 条点评" "
2 分 - 糟糕。27 条好评,共有 1002 条点评" "

8.8/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Dolen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
我们在这里住的很舒心,房间比较大,整理的很整洁。在这家酒店的后面就有很多饭店和酒吧,吃饭很方便。他们的早餐虽然不算丰富和精致,但是从早上5点多就开始供应早餐,如果有出行计划就会很便利。酒店的停车场就在旁边,有足够的车位来停车。
2023 年 7 月入住 1 晚
Manager 于 2023年08月6日 的回复
Hello Dolen,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 超赞

CHUN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Manager 于 2018年11月9日 的回复
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

8/10 还可以

Ching hui

满意:员工和服务,清洁度
2018 年 9 月入住 1 晚
Manager 于 2018年09月21日 的回复
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 一般

MICHAEL

商务旅客
满意:员工和服务
TV not many chanels, doors look old. Room ligjt system is with sensors but overall not convenient to turn th ed ligjt on.
2024 年 5 月入住 1 晚
Manager 于 2024年05月4日 的回复
Hello MICHAEL,We appreciate your feedback on the TV channel selection and room lighting system. We will share your comments with our team for further review and improvements to enhance the guest experience. Thank you for bringing these details to our attention.

10/10 超赞

Desi

满意:清洁度、员工和服务、服务设施、住宿条件和设施
wished the elevator worked better and more than 1
2024 年 2 月入住 2 晚
Manager 于 2024年04月30日 的回复
Hello Desi,We appreciate your feedback on our elevator service and we apologize for any inconvenience caused during your stay. Your comments will be shared with our team to ensure we continue to improve our facilities. If you have any further concerns, please feel free to reach out to our management team directly.

10/10 超赞

Christopher

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Manager 于 2024年04月26日 的回复
Hello Christopher,We are thrilled to hear that you had an excellent experience during your stay at our hotel! We look forward to welcoming you back soon for another memorable visit.

10/10 超赞

Toby

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great time
2024 年 4 月入住 1 晚
Manager 于 2024年04月25日 的回复
Hello Toby,We are delighted to hear that you had a great time during your stay at our hotel. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back for another wonderful experience in the future.

10/10 超赞

Ronita

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved the stay and would highly recommend this!
2024 年 4 月入住 2 晚
Manager 于 2024年04月25日 的回复
Hello Ronita,We are thrilled to hear that you had a wonderful experience during your stay with us. Thank you for recommending our hotel, and we hope to welcome you back soon for another enjoyable visit.

8/10 还可以

Alla

2024 年 4 月入住 1 晚
Manager 于 2024年04月30日 的回复
Hello Alla,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us. If you have any feedback to share, please feel free to reach out to us. We look forward to welcoming you back in the future!

10/10 超赞

Denette

2024 年 3 月入住 1 晚
Manager 于 2024年04月20日 的回复
Hello Denette,We are thrilled to hear you had a wonderful experience during your stay with us! Please don't hesitate to reach out if you require any assistance in the future.

8/10 还可以

Thomas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the parking garage next to the hotel with easy access to the street and freeway. I really like our room! It has a small desk & comfortable sofa area that doesn’t bother the person in the bedroom watching TV or trying to sleep. Plus you can walk to get lunch food.
2024 年 3 月入住 1 晚
Manager 于 2024年03月29日 的回复
Hello Thomas,We are thrilled to hear that you enjoyed our convenient parking garage, well-appointed rooms, and prime location for grabbing lunch. Your comfort and satisfaction are our top priorities.

10/10 超赞

Jacob

2024 年 2 月入住 3 晚
Manager 于 2024年04月15日 的回复
Hello Jacob,We are overjoyed to hear you had a wonderful stay with us! Please feel free to reach out if you have any further comments or suggestions. We look forward to welcoming you back soon!

8/10 还可以

Alma

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Family oriented area
2024 年 3 月入住 1 晚
Manager 于 2024年03月27日 的回复
Hello Alma,We're pleased to hear that you found our hotel to be located in a family-oriented area. Your feedback is valuable to us. Thank you for choosing to stay with us!

10/10 超赞

Doreen

满意:清洁度、员工和服务、住宿条件和设施
My trip was affordable and it was close to the nearest bars in town! Thank you and the hotel staff are friendly n welcoming!!
2024 年 3 月入住 1 晚
Manager 于 2024年03月24日 的回复
Hello Doreen,We are glad to hear you enjoyed your stay with us and found our location convenient. Our team works hard to provide a warm and welcoming experience for all our guests. We appreciate your kind words and hope to welcome you back again soon.

10/10 超赞

jose

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bueno!
2024 年 3 月入住 1 晚
Manager 于 2024年03月24日 的回复
Hello jose,We are pleased to hear that you found your stay enjoyable. Thank you for your positive feedback!

10/10 超赞

Corinne,Placerville

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Visalia is one of my favorite towns. This property is located in the hub of downtown and is one of my favorite places to stay.
2024 年 3 月入住 1 晚
Manager 于 2024年03月22日 的回复
Hello Corinne,We appreciate your positive feedback about our hotel's convenient downtown location in Visalia. It's great to hear that you enjoyed your stay with us and that our property has become one of your favorites in town. Your kind words are truly appreciated, and we hope to welcome you back soon for another enjoyable stay.

10/10 超赞

Tom

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Manager 于 2024年03月22日 的回复
Hello Tom,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we are delighted that we could exceed your expectations. We look forward to welcoming you back for another fantastic experience soon!

6/10 一般

Shozo

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
朝食付きが良い
2024 年 3 月入住 2 晚
Manager 于 2024年03月19日 的回复
Hello Shozo, We are pleased to hear that you enjoyed the breakfast during your stay. Our team strives to provide a variety of quality options for our guests to enjoy. If you have any further feedback or suggestions, please feel free to reach out to us.

2/10 糟糕

Maria

2024 年 3 月入住 2 晚
Manager 于 2024年04月7日 的回复
Hello Maria,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value all feedback and strive to make improvements based on our guests' experiences.

10/10 超赞

Amanda,Clovis

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was clean, convenient, and comfortable. Staff was kind and accommodating. Close to Sequoia, and walking distance from several delicious eats and cute shops. Quiet area and family-friendly stay. Breakfast was delicious and had a lot of options!
2024 年 3 月入住 3 晚
Manager 于 2024年03月16日 的回复
Hello Amanda,We are delighted to hear that you enjoyed our clean, convenient, and comfortable hotel during your stay. Our team is pleased to know that you found them kind and accommodating. It's great to hear you appreciated our proximity to Sequoia and the surrounding amenities. We're glad you found our breakfast delicious with plenty of options to choose from!

10/10 超赞

Julio

与家人出行
满意:员工和服务,清洁度
El desalluno lo quitan muy témpano en el lobby
2024 年 3 月入住 1 晚
Manager 于 2024年03月5日 的回复
Hello Julio,We appreciate your feedback regarding the breakfast timing at our lobby. Understanding our guests' preferences is important to us for future improvements. Please know your comments will be shared with the relevant team. Thank you for bringing this to our attention.

8/10 还可以

Andrey

满意:清洁度、员工和服务、住宿条件和设施
Good place.
2024 年 2 月入住 1 晚
Manager 于 2024年03月1日 的回复
Hello Andrey,We appreciate your positive feedback about our hotel. Thank you for choosing to stay with us. We look forward to welcoming you back in the future.

10/10 超赞

Cathy

满意:住宿条件和设施,员工和服务
2024 年 2 月入住 1 晚
Manager 于 2024年02月24日 的回复
Hello Cathy,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.

8/10 还可以

Shannon,Sanger

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is in overall good condition. Very walkable. Easy to get to. The pillows are small and not quite so comfortable. The bed was a little hard. Breakfast was ready on time and as described.
2024 年 2 月入住 1 晚
Manager 于 2024年02月21日 的回复
Hello Shannon, We appreciate your feedback on our convenient location and efficient breakfast service. Your comments regarding the pillows and bed have been duly noted for future considerations. We hope to welcome you back for an improved experience next time.

10/10 超赞

Maribel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ladie on the front was polite and fast.
2024 年 2 月入住 1 晚
Manager 于 2024年02月17日 的回复
Hello Maribel,We appreciate your kind feedback regarding our front desk service. If there are any further details you'd like to share about your stay, feel free to reach out to us.

8/10 还可以

Samantha

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Manager 于 2024年02月15日 的回复
Hello Samantha, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 超赞

Lucy

满意:清洁度、员工和服务、服务设施、住宿条件和设施
One suggestion I have is to update the elevator. It is quite noisy, old and often made me feel it was going to breakdown. Jaime checked me in and she was very professional, kind and gregarious personality. The room was very spacious and clean. Noise level was minimum considering location is in downtown area. Breakfast was good similar to Hampton Inn but provide bananas and berries. They could use a healthier choice of bread. All of the choices were white flour. Kitchen staff was very helpful. I suggest when asking for the breakfast voucher that they wait to ask you for it when you are not in the middle of preparing your plate but rather wait till you sit down or upon arrival. I would stay here again. It was a pleasant experience.
2024 年 2 月入住 2 晚
Manager 于 2024年02月13日 的回复
Hello Lucy, Thank you for taking the time to share your experience with us. We appreciate your feedback regarding our elevator and apologize for any inconvenience caused. We are always working towards improving our facilities and will take your suggestion into consideration. We are glad to hear that Jaime provided you with excellent service during check-in and that you enjoyed the spacious and clean room. Your comments about the breakfast options and voucher process have been noted and will be shared with our kitchen staff for further improvement. We would be delighted to welcome you back for another pleasant stay in the future.

10/10 超赞

Yuri

满意:住宿条件和设施,清洁度
2024 年 2 月入住 1 晚
Manager 于 2024年02月14日 的回复
Hello Yuri,Thank you for choosing our hotel for your stay! We're glad to hear that you had a wonderful experience. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 超赞

Rosie

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff! Parking. Bonus. Great location.
2024 年 2 月入住 2 晚
Manager 于 2024年02月13日 的回复
Hello Rosie,Thank you for your kind words about our staff and convenient parking. We're delighted to hear that our location worked well for you. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay.

10/10 超赞

Joseph

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and nice Hotel right in the heart of Downtown.
2024 年 2 月入住 2 晚
Manager 于 2024年02月9日 的回复
Hello Joseph,Thank you for choosing our hotel and for taking the time to share your experience with us. We are delighted to hear that you found our hotel clean and enjoyed its central location in downtown. We strive to provide a pleasant stay for all our guests and we hope to have the opportunity to welcome you back in the future.

10/10 超赞

Alejandro

2024 年 1 月入住 1 晚
Manager 于 2024年01月31日 的回复
Hello Alejandro,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and ensure that all our guests have a memorable stay. We hope to have the pleasure of welcoming you back in the future.

10/10 超赞

Ernest

2024 年 1 月入住 5 晚
Manager 于 2024年01月28日 的回复
Hello Ernest,Thank you for choosing to stay with us and for your perfect rating! We are thrilled to hear that you had such a great experience at our hotel. We take pride in providing exceptional service and meeting our guests' needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 还可以

Betty

满意:住宿条件和设施
不满意:客房舒适度
Noisey
The noise started at 3:30am and unfortunately our room was overlooking the morning noise area.
2024 年 1 月入住 1 晚
Manager 于 2024年01月27日 的回复
Hello Betty,We apologize for any inconvenience caused by the noise disturbance during your stay. We strive to provide a comfortable and peaceful environment for all our guests. We recommend reaching out to our management team directly to discuss your concerns further and explore possible solutions. Thank you for your feedback, as it helps us improve our guests' experiences.

10/10 超赞

Claudia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 5 晚
Manager 于 2024年01月27日 的回复
Hello Claudia,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon for another delightful stay.

8/10 还可以

Tom

2024 年 1 月入住 1 晚
Manager 于 2024年02月9日 的回复
Hello Tom,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope you had a great experience with us. If there is anything we can improve upon, please do not hesitate to reach out to our team. We value your feedback and would love the opportunity to address any concerns you may have had during your stay. We look forward to welcoming you back in the future.

10/10 超赞

Marco

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Manager 于 2024年01月27日 的回复
Hello Marco,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and hope you had a wonderful experience. If you have any suggestions or feedback, please feel free to reach out to us. We value your opinion and would love to hear from you.

10/10 超赞

Sally

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Manager 于 2024年01月22日 的回复
Hello Sally,We are thrilled to hear that you had a fantastic stay with us! It means a lot to our team that you enjoyed your experience. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another great stay!

10/10 超赞

Corinna

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Manager 于 2024年01月20日 的回复
Hello Corinna,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Should you have any further feedback or need assistance in the future, please feel free to reach out to us directly. We look forward to welcoming you back again soon!

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best place in downtown Visalia
Next to great food, security for parking included but best of all, it has a smoking patio, a rare find to have a clean, safe place to smoke in CA! Smoking is not allowed inside. Will always come back here when in town.
2024 年 1 月入住 1 晚
Manager 于 2024年01月17日 的回复
Dear Guest,Thank you for choosing our hotel during your recent stay. We're thrilled to hear that you enjoyed our great food and appreciated our secure parking. We understand the importance of providing a designated smoking area, and we're glad our smoking patio met your expectations. We look forward to welcoming you back on your next visit to town.

8/10 还可以

Lynn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfortable rooms. Awesome breakfast well stocked for all guests. Would stay again.
2024 年 1 月入住 1 晚
Manager 于 2024年01月13日 的回复
Hello Lynn,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our rooms clean and comfortable, and that you enjoyed our well-stocked breakfast. We truly appreciate your kind words and hope to welcome you back on your next visit.

2/10 糟糕

Margie

2023 年 12 月入住 2 晚
Manager 于 2024年01月10日 的回复
Hello Margie, We are sorry to hear that your stay did not meet your expectations. We would appreciate it if you could reach out to us directly to discuss any issues you encountered during your stay. Your feedback is valuable to us and we want to ensure that we address any concerns you may have. Thank you for your understanding and we hope to have the opportunity to improve your experience in the future.

6/10 一般

Troy

与家人出行
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Mixed Reviews
The location of the hotel was great and really enjoyed the continental breakfast. But what was not so great was the elevator, it was loud, the door didn't always want to close, and it shook when it was getting to the floor you needed. The other thing was the beds. We used both the king size bed and the pull out bed, but we did not find them comfortable and the little fluff of pillows offered no support.
2024 年 1 月入住 3 晚
Manager 于 2024年01月10日 的回复
Hello Troy,Thank you for choosing our hotel and sharing your feedback. We're glad to hear that you enjoyed our convenient location and continental breakfast. We apologize for any inconvenience caused by the elevator. We appreciate your concerns and will ensure that our maintenance team addresses this matter. Regarding the beds and pillows, we apologize if they did not meet your expectations. We value your input and will take it into consideration for future improvements.

8/10 还可以

Jose

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved that it was right in downtown where there was a lot to do and food options.
2023 年 12 月入住 3 晚
Manager 于 2024年01月9日 的回复
Hello Jose,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's convenient location in downtown, providing easy access to local amenities and dining options. We appreciate your positive review and hope to welcome you back again in the future.

8/10 还可以

Melissa

满意:清洁度、员工和服务、住宿条件和设施
Everything looks good except my credit card was charged twice, once before checkin and once at check in..when I raised the issue with reception I was told that the first charge was just an authorization, not a sale. Of course I had no way of seeing the difference. Was told that the first charge would drop off after a few days. I guess I don't have any choice but to trust that this would happen. The reception staff were all very nice and even provided me with paperwork in case I'm charged twice, but I'm left to wonder if I would be charged twice for the few days that both charges stay in pending. I think an improvement can be made by just charging the amount once either before check or at check in, to save guests the worry of a double charge and any impending dispute over the charge.
2023 年 12 月入住 1 晚
Manager 于 2024年01月8日 的回复
Hello Melissa, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced regarding the double charge. Our team does their best to clarify the authorization process, but we understand how it can be confusing for guests. We appreciate your suggestion to charge the amount once either before check-in or at check-in, and we will take this into consideration for future improvements. Please rest assured that the first charge will drop off in a few days as stated by the reception staff. If you have any further concerns, please feel free to reach out to our management team for assistance.

10/10 超赞

Valentin

2023 年 12 月入住 1 晚
Manager 于 2024年01月22日 的回复
Hello Valentin,We are delighted to hear that you had a fantastic experience during your stay with us. We appreciate your support and hope to welcome you back soon for another memorable stay.

10/10 超赞

Jeegar

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 4 晚
Manager 于 2024年01月3日 的回复
Hello Jeegar,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a wonderful experience. We strive to provide exceptional service to all our guests and are thrilled to know that we met your expectations. Should you have any additional feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 还可以

Lisa

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Convenient location. Staff was very nice. Good breakfast. Was a little disappointed in the cleanliness of the room. A hair on the bed and bathroom wall. No daily cleaning service unless you ask, which I wasn't aware of until it was too late in the day. The check in desk associates should notify the guests when they check in.
2023 年 12 月入住 2 晚
Manager 于 2024年01月2日 的回复
Hello Lisa, We appreciate your feedback regarding our convenient location, friendly staff, and enjoyable breakfast. We apologize for any inconvenience you experienced with the cleanliness of your room. We strive to maintain high standards, and we will address the matter with our housekeeping team. We apologize for any confusion regarding the daily cleaning service, and we will ensure that our check-in associates provide clear information to all guests moving forward. Thank you for bringing this to our attention, and we hope to have another opportunity to provide you with a better experience.

6/10 一般

Vita

与家人出行
满意:住宿条件和设施,清洁度
2023 年 12 月入住 2 晚
Manager 于 2023年12月31日 的回复
Hello Vita,We appreciate you taking the time to leave a rating for your recent stay. If there is any specific feedback or concerns you would like us to address, please don't hesitate to reach out to us directly. We value your experience and would love the opportunity to make things right.

10/10 超赞

John

2023 年 12 月入住 1 晚
Manager 于 2023年12月30日 的回复
Hello John,We are delighted to hear that you had a fantastic experience at our hotel! We strive to provide exceptional service and a comfortable stay for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.

4/10 很差

Norberto

2023 年 12 月入住 2 晚
Manager 于 2023年12月30日 的回复
Hello Norberto,We apologize for any inconvenience you may have experienced during your stay. If you have any specific feedback or concerns, we encourage you to reach out to our hotel directly so we can address them. We value your feedback and strive to improve our services.