Windsor Frogmore House Hotels

"Great location, beautiful interior, and nice rooms."

"Just got back from a 2 night stay, Lovely hotel, staff very accommodating, great breakfast. Our room was clean but small, had everything in it, tv, hairdryer, safe, iron & ironing board. Bed very comfy. Not too far to walk to the castle/shops. The pub called the Windsor castle done a great steak. Would return"

"So sad to see this grand old hotel in such a sorry sate. It should not be open for bookings. Filthy bathroom with ancient fittings neither bath nor retained water. Zero facilities and broken lift which has been broken months I had to carry one ladies bags to her room as she could not and no staff to help. It is clear the owners are just taking money as long as they can putting nothing in until it’s inevitable closure. Do not book here location does not compensate for dire state."

"Staff were very helpful. Room was clean and comfortable. Breakfast was great"

"The room was clean, we were greeted coming in which was nice and helpful."

"Check-in was easy; had no issues with room or any amenities. Free breakfast was a bonus."

"Checked in hotel as a recommendation from friends who had stayed there before. We stayed 1 night. The next morning we needed to shower and leave early and had no hot water in the shower. We had hot water in the sink basin but nothing in the shower. When we told the reception as we were checking out, he said you should have dialed 0 but the time taken to correct it wouldn’t have been possible due to having showered already and we were checking out. Hotel was going through a major renovation also with limited services."

"Amazing location, walking distance to shops, restaurants, the theatre and of course the castle. The apartment was clean on arrival and had everything we needed for our stay. "

"Our host was accommodating he let us check in early and bought a new dinner set the next day when I alerted him. I liked the fact that parking came included and it was centrally located. We did have a few problems such as the excess dust and dirt under the sofa, the uncomfortable bed, the linen that really needs changing (it’s been washed too many times) and the dishwasher wasn’t functioning. "