Chicago Garden of the Phoenix Hotels

"Beautiful place! Very clean, quiet and close to downtown Chicago. Definitely will stay again on our future trips to Chicago. "

"Great hospitality!"

"Very clean rooms very spacious and comfortable beds "

"Very convenient location, the property is beautiful and the host was extremely kind and helpful."

"They gave my room away and they just took my money and I haven’t gotten any kind of reimbursement. This service is terrible and I am very disappointed because now I’m just out of money and they were rude and I didn’t get any help from Expedia either they said they tried to call them so there’s been nothing no reprieve or nothing from my bad experience."

"You get what you pay for! Great price and location plus very nice staff and newly remodeled. But they don’t apparently have everything ready; 1. No ice machine even though they have ice buckets in the room 2. A closet to hang clothes, but no bar or shelf to allow you to do that. 3. Hit water just warm and weak stream. 4. Zero rooms ready to use at the 3:00 pm check-in time. I can’t explain that. 5. No bkfst at all. Yes, that was in their amenities list, but for that price you should get something."

"The atmosphere at Sophy | Messler in the mornings is vastly different from the evenings. Sophy is a great hotel for an evening of posh and pampering in an immaculately prepared guest room. Messler’s Chicken and Waffles is the pinnacle of perfection! Though every in of the place is beautifully curated, the evenings in the lounge are a bit loud for my taste. Nevertheless, I would give my stay at Sophy and my dining experience at Messler’s a solid 10/10."

"Lack of amenities "

"This stay is lovely. We enjoyed both hosts, and the location was wonderful. We would recommend it highly. "