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关于大章克兴万豪居家酒店的点评

3 out of 5
大章克兴万豪居家酒店
767 Horizon Dr., Grand Junction, CO

点评

8.8

超赞

10 分 - 超赞。230 条好评，共有 405 条点评" "
8 分 - 还可以。115 条好评，共有 405 条点评" "
6 分 - 一般。33 条好评，共有 405 条点评" "
4 分 - 很差。19 条好评，共有 405 条点评" "
2 分 - 糟糕。8 条好评，共有 405 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Anyelina

与家人出行
满意：服务设施，员工和服务
Excellent
2024 年 5 月入住 1 晚

8/10 还可以

Thomas F.

满意：员工和服务
Friendly, helpful staff; large suites nice for our big family; facility needed to be improved, lots of maintenance issues including a non-working swimming pool.
2024 年 3 月入住 3 晚
SR 于 2024年03月28日 的回复
Thank you so much for staying with us and for the feedback! We are working diligently on the pool area and hope to have it back up soon. We hope to host you again!

10/10 超赞

Ashley

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
hotel manager 于 2024年03月23日 的回复
Thank you for the great 5 star review!

10/10 超赞

Keith

团体旅客
满意：住宿条件和设施，服务设施
The place is clean and in excellent condition. Very helpful and friendly staff!
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月29日 的回复
Thank you so much for your review and feedback! We are so glad you enjoyed the hotel!

4/10 很差

Lynda Elaine

与家人出行
不满意：住宿条件和设施
they tried to charge for car parking---room furnace not working right--cold or hot --needs some cleaning and paint
2024 年 1 月入住 2 晚
SR 于 2024年02月5日 的回复
Thank you so much for the feedback! We apologize if the parking fee was an inconvenience during your stay. All major branded hotels in our market charge for parking and we are actually the cheapest. We are sorry the stay didn’t go better and we hope to host you again!

10/10 超赞

Timothy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Nice, clean, comfortable rooms. No issues
2024 年 1 月入住 1 晚
SR 于 2024年02月5日 的回复
Thank you so much for the feedback! We hope to host you again!

8/10 还可以

Scott

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
SR 于 2024年02月6日 的回复
Thank you so much for the feedback! We hope to host you again!

8/10 还可以

Howard

The room needs maintenance- doors sticking, toilet running. Very good value for the money, nice place.
2023 年 12 月入住 2 晚
SR 于 2024年02月6日 的回复
Thank you so much for staying with us and for your review and feedback!

10/10 超赞

Guillermo，Denver

满意：清洁度、员工和服务、住宿条件和设施
Staff was very friendly and always willing to help probably the best
2023 年 11 月入住 4 晚

10/10 超赞

Rippy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Birthday trip
We felt so welcome when we arrived. We had coffee in the lobby and the male that checked us in was so nice. Also breakfast was great. The lobby area is a nice place to just sit and read. Our room was also very nice. We enjoyed our stay. We had come here for my daughters birthday and she enjoyed her stay as well. Thanks.
2023 年 11 月入住 1 晚

6/10 一般

Randy

与家人出行
满意：客房舒适度
2023 年 10 月入住 1 晚
SR 于 2023年11月7日 的回复
Thank you so much for the review! We hope to host you again!

6/10 一般

真实旅客

团体旅客
满意：客房舒适度，清洁度
不满意：住宿条件和设施
Needs update
Key machine didn’t work. No ice machines. Shower head was terrible.
2023 年 10 月入住 2 晚
SR 于 2023年11月7日 的回复
Thank you so much for the feedback! Thankfully the key machine has been fixed! Phew! We have ice available in the lobby 24 hours a day and there are ice makers in all rooms in the freezers. We will let maintenance know about the shower head. So sorry about that! We hope to host you again!

10/10 超赞

Catherine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a room booked in Montrose and went to the hotel and checked in but the area was so sketchy that I decided to drive an hour away to stay at this hotel. I got the LAST room. Thank goodness and the lady at the front desk was so nice. Thank you Residence Inn - I can always count on your locations!!!!
2023 年 9 月入住 1 晚
SR 于 2023年11月7日 的回复
Thank you so much for the feedback and for the great review! We hope to host you again!

2/10 糟糕

Michael

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚
SR 于 2023年11月7日 的回复
Thank you so much for the feedback! We are sorry the stay didn’t go better and we hope to host you again!

10/10 超赞

Jo-Anne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Jon

2023 年 7 月入住 1 晚
SR 于 2023年07月31日 的回复
Thank you so much for the great review!

8/10 还可以

irina

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
very mediocre for the price.Do not recommend
shower is very bad condition. pull out sofa is very bad.
2023 年 5 月入住 2 晚
SR 于 2023年06月19日 的回复
Thank you so much for the feedback! We are sorry the stay didn’t go better and we hope to host you again!

10/10 超赞

Elizabeth

2023 年 4 月入住 1 晚

10/10 超赞

Amy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Only thing wrong was that the pool’s heater wasn’t working but we were able to swim at the pool in the other hotel in the same parking lot. Nice rooms, friendly staff. Would definitely stay there again!
2023 年 4 月入住 1 晚
SR 于 2023年04月4日 的回复
Thank you so much for your review and feedback! We are so glad you enjoyed the hotel!

10/10 超赞

Christopher Bryan

2023 年 4 月入住 1 晚

10/10 超赞

jordan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 3 月入住 1 晚
SR 于 2023年04月4日 的回复
Awesome! We appreciate the 5 stars!

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff sets this stay apart! They are so friendly, helpful, and accomodating. My family won't stay anywhere else when we are in Grand Junction!
2023 年 2 月入住 1 晚
SR 于 2023年02月28日 的回复
Awesome!! We are so glad that you enjoyed your stay and our staff! We appreciate the feedback and hope to host you again soon!

8/10 还可以

Michael

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Nice property - good breakfast
SR 于 2023年01月7日 的回复
Thank you so much for the feedback and the great review!

10/10 超赞

Lynae

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable night's stay. Would stay there again.
2022 年 11 月入住 1 晚
SR 于 2023年01月7日 的回复
Thank you so much for the great review!

6/10 一般

curt

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施
It was pet friendly however they charged extra which was not specified in my contract. This needs to be clearly stated and it was not.
2022 年 8 月入住 4 晚
SR 于 2022年08月11日 的回复
Thank you for staying with us! Our pet fee is listed on our website, we are so sorry if that was not made clear. The fee covers the cost (supplies & labor) of shampooing the room once you check-out.

8/10 还可以

Susan

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a great size room at a great price. Great for long stay or family
2022 年 7 月入住 1 晚
SR 于 2022年08月11日 的回复
Thank you so much for the feedback! We are so happy to hear that you enjoyed your stay!

6/10 一般

Andrea

2022 年 5 月入住 1 晚
SR 于 2023年03月8日 的回复
Thank you so much for the feedback! We are sorry the stay didn’t go better and we hope to host you again!

6/10 一般

Lorraine

满意：员工和服务
不满意：住宿条件和设施
Room was not in very good condition door deadbolt didn't work,several nicks on bathtub,some of towels didn't look very clean,we have stayed in motel several times never had so many issues...
2022 年 4 月入住 2 晚
SR 于 2023年03月8日 的回复
Thank you so much for the feedback! We are sorry the stay didn’t go better and we have shared your feedback with the team. We hope to have another opportunity to host you!

8/10 还可以

Edward

与配偶出行
满意：服务设施，员工和服务
the convenience to everything including the passes to the gym we did not like all the noise from the roon above us
2022 年 3 月入住 4 晚
SR 于 2023年03月8日 的回复
Thank you so much for your review and feedback! Glad to hear you enjoyed your stay overall. Sorry about the noise issue.

4/10 很差

Daniel

2022 年 3 月入住 1 晚
SR 于 2023年03月8日 的回复
Thank you so much for the review and for staying with us. We are sorry the stay didn’t go better and we hope to host you again!

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施
2022 年 2 月入住 1 晚
SR 于 2023年03月8日 的回复
Thank you so much for your review and for staying with us!

10/10 超赞

Rosita Marie

2021 年 8 月入住 17 晚
SR 于 2023年03月8日 的回复
Awesome! We appreciate the 5 stars!

10/10 超赞

Lydya，Lackland AFB

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff and really nice hotel. Very family friendly.
2021 年 12 月入住 1 晚
SR 于 2022年02月11日 的回复
Thank you so much for the great review! Come see us again soon!

10/10 超赞

samuel

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice, well maintained, amazingly warm and friendly staff.
2021 年 12 月入住 1 晚
SR 于 2022年02月11日 的回复
Thank you so much for your review and feedback!

10/10 超赞

Curtis

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. Many other options but this one is a peach.
2021 年 11 月入住 1 晚
SR 于 2022年02月11日 的回复
Thank you so much for your review and feedback!

10/10 超赞

Jodi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚
SR 于 2022年02月11日 的回复
Thank you for the great 10/10 review!

10/10 超赞

Terry

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to I70.
2021 年 11 月入住 1 晚
SR 于 2021年11月12日 的回复
Thank you so much for the great review! We hope to see you again soon!

10/10 超赞

Gail

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant, friendly staff, clean room, quuet
2021 年 9 月入住 1 晚
SR 于 2021年11月12日 的回复
Thank you so much for the great feedback and the 5 star review!

10/10 超赞

Mike

2021 年 9 月入住 1 晚
SR 于 2022年02月11日 的回复
Awesome! So glad your stay went well!

8/10 还可以

Heather

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place, question covid safety.
Nice facility and mostly friendly staff. I was disappointed in the middle of the delta variant covid surge to see only one staff member at the front desk and one janitorial staff wearing a mask especially given the terribly low vaccination rate in Mesa County. If only 38% of people there are vaccinated and two staff members had masks, that doesn't add up to safety. I ended up taking the stairs to avoid people instead of using the elevators. We liked that it was pet friendly.
2021 年 8 月入住 6 晚
SR 于 2022年02月11日 的回复
Thank you for the feedback! All associates that are vaccinated are not required to wear masks.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice room. We came in late after the Amtrak was stalled by the mud slides, so we had a handicapped room with a nice walk-in shower. It was a very pleasant hotel.
2021 年 7 月入住 1 晚
SR 于 2022年02月11日 的回复
Thank you for the great 5 star review!

8/10 还可以

Andrew

2021 年 6 月入住 2 晚
SR 于 2022年02月11日 的回复
Thank you so much for staying with us and for your review and feedback!

8/10 还可以

muriel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 1 晚
SR 于 2022年02月11日 的回复
Thank you so much for staying with us and for your review and feedback!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
R
2021 年 6 月入住 1 晚
SR 于 2022年02月11日 的回复
Thank you for the great 5 star review!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the customer service of the staff. They were so accommodating, especially for my husband who had just had knee replacement surgery. The morning breakfast had many options and was so good! The pool was nice, and the rooms were great!
2021 年 5 月入住 7 晚
SR 于 2022年02月11日 的回复
Wonderful! Thank you for the great 5 star review! We shared your feedback with our staff!

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great spot to land for a long-term stay, great breakfast, quiet.
2021 年 5 月入住 13 晚
SR 于 2022年02月11日 的回复
Thank you so much for your review and feedback! We are so glad you enjoyed the hotel!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service and cleanliness!
2021 年 5 月入住 3 晚
SR 于 2022年02月11日 的回复
Thank you so much for the 5 star review and feedback! We are so glad you enjoyed the hotel!

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to Airport and I 70
2021 年 5 月入住 6 晚
SR 于 2022年02月11日 的回复
Thank you so much for your review and feedback! We are so glad you enjoyed the hotel!

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel 😊
2021 年 2 月入住 1 晚
SR 于 2022年02月11日 的回复
Awesome! Thank you for the 5 stars!

6/10 一般

Micheal

商务旅客
满意：客房舒适度，员工和服务
2021 年 4 月入住 1 晚
SR 于 2022年02月11日 的回复
Thank you so much for the feedback! We are sorry the stay didn’t go better and we hope to host you again!