预订Grassina酒店宾馆住宿限时优惠

“A small and exquisite hotel with royal garden style, the hotel room facilities are full of artistic atmosphere, restaurant decoration and food complement each other. Is an amazing and unforgettable hotel.”

“Most staffs were very nice. But there was a receptionist who was very unhelpful and dismissive. THE MOST HORRIBLE thing was, after we left our negative experience at the hotel feedback system using the rooms tablet, that staff came knocking at the front of our room at 9 pm confronting us with very intimidating and rude language. We tried to request to see a manager or at least other staffs. But our request was responded like NO ONE will help you. So we went for help in the restaurant. The……

“距離火車站很近，要乘火車十分方便。要去佛羅倫斯景點也不遠，步行就可以，真不錯。房間是歐陸式，十分美麗，只是在一樓低層，晚上會聽到附近廣場的聲音，但不算太吵。”

“No tea and kettle in the room. Water only available in the lounge area which caused inconveniences to guests. Bottled water only supplied on the first day! Given the relatively high rate, this provision is too mean. Drainage was found clogged but prompt fix was appreciated. Stayed 3 nights but bedsheets and quilt covers not changed the 2nd night. Air-conditioning in the room was good and reliable.”

“Fantastic Hotel with very friendly staff, would recommend this Hotel and its location”

“櫃檯的服務人員態度很好，接待人員也很貼切，非常推薦旅遊來此入住”

“Here is good to have a vacation in Firenze. All of them are friendly. We are enjoying”

“住的非常愉快”

“Breakfast is great. The variety is good. ”

“Early checking”

“房間陳舊 設施有污漬及塵 有數隻烏蠅 網上房間照片不可信 早餐正常 唯一是空調足夠”

“Excellent service and hospitality. The Breakfast Buffet had a lot of variety and the staff is super friendly. Reception and front desk staff are extremely helpful and could provide some excellent recommendation on where to spend your evening in Florence. Highly recommend! ”