“The spa was absolutely amazing and the staff were so kind and helpful
Beds and pillows were great if you want a different stiffness of pillow they will change for you
Food at bar was phenomenal and breakfast was plenty ”
“This guest house is our place of choice in Tunbridge Wells. It is family run, economically priced, and has always been convenient for us over many visits. They have also responded to special requests due to health issues. Thank you.”
“Excellent rooms, very clean and very private, very friendly hosts and a good choice of breakfasts available plus excellent restaurants in the local area. Highly recommend.
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“Staff were helpful and friendly but property is very tired. Paint is peeling in bathrooms and bedroom, and the room smelt slightly damp. There were no electric sockets near headboard, we needed an extension cable running across the room. Corridor was in severe need of vaccuming. The property needs redecorating and deep cleaning.”
“Our stay was good. Very clean, had stuff like coffee, tea, sugar, washing up stuff and was an equipt kitchen with fridge, toaster, kettle, microwave and hob. Was plenty of parking which was great. ”
“Some of the basics were not provided on our stay so really wasn't worth the money.
Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that……
“Enjoyed our one night stay the location was perfect for an event at Brands Hatch.
We were very happy with the accommodation, dining options and the staff were polite and helpful.”
