Gresham hotels from HK$411

"We stayed at The Ellie from Thursday night to Monday morning. When we arrived in our room the floor was gritty with sand and there were hair balls (one of which attached to my sweater) in the closet. I didn't complain at that time as I figured the room would be cleaned on Friday. Our room was never cleaned our entire stay - I had to call on Saturday evening to request a clean and mentioned the gritty floor - they came in, didn't straighten our sheets just put the comforter over the bed and changed the towels. The sink and counters were still dirty; the floor had not been swept. On Sunday night I went down to reception to see if we could get a late checkout. I also mentioned that our room had yet to be cleaned and just received an excuse back, no apology. We were told we could check out at 1pm. On Monday we went to a restaurant for lunch. when we arrived back at our room at 12:30 we had been locked out. We then had to go back down to reception and explain that we had requested a late checkout. The receptionist asked if we had made the request by phone and I advised her that I had come all the way down to reception to make the request. It seemed that she was going to use the phone call as an excuse. I once again mentioned that our room had not been cleaned and she just brushed the issue aside. We were gracious the entire time of our stay, not complaining when we had to find our own spoons to stir our coffee in the restaurant etc. We did not get the same graciousness in return. "

"This hotel is not as advertised. Hair everywhere, on the towels in the tub. I had to get clean sheets on arrival. Stains/hair on the sheets. Kitchen clean bathroom old fashion but clean just the hair and mole in jacuzzi jets and around tub knobs. Indoor pool so dirty, the water look yellow/brown. Pool need to be drained and cleaned. The owner (Garrette) was very nasty. I left and item in the room, he said it must've gotten thrown away and he don't care he's not arguing about it! and hung up in my ear. After calling 3days straight before even getting to talk to someone. I will NEVER EVER stay here again. 1star overall, the pictures definitely lied on the website. Kitchen was the only thing good."

"The room was clean and the staff was great. Great location!"

"Room was very outdated. Stale cigarette smell that didn't get better. Beach area and outdoor area was fine. "

"Should have pool bar open if pool is open. But great hotel otherwise!"

"When we checked in, I was told if there was any issues to come downstairs and speak to the front desk. The hot water did not work in our room and there were roach shells and legs in the linen. We went downstairs to ask them to have maintenance fix the water issue and clean the room and were told because it is a privately owned room that they cannot do anything about it. We are also told that we could not be refunded when we checked out after only staying one night of our three nights stay. I would not stay here or recommend staying on that property to anybody."

"Nice room"

"Very nice"

"It was very crowded on Saturday so it made the property: like pool areas, a little bit dirty than I expected. Overall was good though, I got to enjoy the pools and beach more on Sunday and the coffee and breakfast from the cafe was yummy. "