Mérida Grutas de Calcehtok Hotels

"Clean and spacious room. Did not visit Bar/Restaurant on the property."

"The hotel is conveniently located across from the Star Medica Hospital where I had an appointment. It is in a good area with lots of shopping and restaurants nearby. The room we stayed was clean however the amenities were lacking. The bathroom leaked whenever we showered and wet the entire bathroom floor. The towels were worn and faded. We got a balcony but had no tables and chairs on it and our room (we paid for the upgraded room btw) had no couch and table as advertised and one single chair. Luckily we did not spend a lot of time in the room."

"Mal estado del colchón y el aire acondicionado hace mucho ruido "

"Fake mattresses, unhelpful night staff, "

"El lugar está nuevo y tienen detalles que irán mejorando con el tiempo. Ubicación buena y segura. Enfrente del consulado americano. "

"Yes"

"Front desk staff was extremely friendly and helpful. The bartender and waitstaff were great. We were not there for business and initially wondered what we would do each day with only the mall in walking distance. The front desk connected us with a great taxi driver. We were able to go to the WTA tennis tournament, go sightseeing and take day trips every day. "

"Great place "

"Los cuartos son muy bonitos (pero extrañé las batas y las pantuflas que daban antes). Usamos el gimnasio que está muy bien equipado. El staff de front desk es muy amable y servicial. Pero debo felicitar al Ingeniero que me ayudó a tener una mejor velocidad de internet en mi laptop (y no estuvo fácil por un problema en mi laptop!!) Gracias!!"