Guaynabo hotels from HK$791

"This is not the place for a girls trip or with friends. Very family friendly only. Also, they wanted to charge for everything and not even water was provided. Staff only moped the dirty floors didn’t even broom. There was left over trash in our room from the people before. "

"Our stay at Embassy was great. Pool and hot tub gave a relaxing beautiful time. Happy hour drinks and staff were awesome. Other staff was very pleasant for the duration of the trip. El Patio staff were very nice and friendly also. They took care of us well. "

"Great"

"First let me start by saying be careful with the fees after checking out!!! I was accused of smoking in the room and charged $381.50. I don't even smoke and no one smoked in the room!!! When I checked out they told me my charges were the resort fees thats it. I checked my email after a few days later and received the final bill and noticed I was charged not once but twice totaling $763 smoking fee which is INSANE!! I called the hotel to dispute the charge good luck because it took several attempts to speak to a live person. No one answers the phone! After 1 hour of calling I was told to send an email which I did and they are accusing me of smoking and refused to remove the charges. Again I don't smoke so to be accused and charged a ridiculous fee twice is extremely frustrating! It took forever for them to clean the room. I had to request for the body wash to be replaced and I had sent a message via text, and I informed the front desk at 10am. When I returned to my room around 4pm it was still not replaced. They need to do better at cleaning their AC vents and rugs because I started sneezing and coughing from the moment I entered the room and that only happens when the hotel doesn't do a good job about cleaning their vents and rug. I regret staying here to celebrate my birthday. I should have stayed at an Airbnb and helped the locals instead of a hotel who accuses you of smoking and are sneaky about charging fees once you've checked out!"

"Great"

"room looked/felt clean we did feel it was a bit humid. Other than that we had a good nights rest and enjoyed a complimentary breakfast."

"Beautiful views,staff were super friendly loved everything about this place"

"Great location. Walked to many restaurants. Loved how it was right on the beach. The pool was never busy and it was not hard to find a chair. The pool could have been cleaned more though. Fernando, at the towel area, was the best! He made our stay so much more enjoyable. Hotel food and drinks were a little pricey, but that’s expected. Closest to the airport so expect to hear planes while outside, but it didn't bother us at all. Overall, great place to stay and we would stay here again."

"It was a perfect combination for the trip. Thank you !!!"