Nagasaki Hamanomachi Arcade Hotels

"Very spacey "

"This is an excellent hotel with so many amenities. The check in is on the 3rd floor. This went very smoothly and the clerks were friendly and professional. Our room was spacious for those expecting a tiny Japanese room. We were provided with yakata as there is a public bath on the top floor. The bath has indoor and outdoor tubs. It is very relaxing and included in the stay! Each morning we had delicious coffee in the lobby. In the evenings, there is a fire pit where you can enjoy drinks from the bar. I highly recommend the ginger whiskey highball, made with house made ginger syrup. The bed and pillows were very comfortable and we had no trouble sleeping. We were there for several days, so we did a load of laundry. The self serve laundry is free. Just get a key from the front desk. The location of the hotel is close to the Dejima, Chinatown, shopping, excellent restaurants and bus/tram stops. We will definitely stay here when we return to Nagasaki. "

"Loved this hotel - room was a good size, shower was great. Air-con & WiFi both good too. Breakfast was lovely - plenty of choice and friendly welcoming staff. "

"Loved this hotel in Nagasaki! Location is great—can easily reach this hotel from the airport- the bus stop is right outside the hotel. The hotel is also a 10 minute walk from the train station. The tram stop is also right outside the hotel. Our room was large for Japan, the staff were wonderful, and the public onsen, with sauna and soaking tubs, was modern and sparkling clean. Loved the view from the 10th floor. Quiet and safe. We had a lovely meal at the small Japanese restaurant on the 1st floor. Will stay here again. Highly recommend! "

"I loved this hotel! We had a balcony room and the view of the city was lovely. Also best bed I’ve slept on in ages. The staff were so nice too"

"Great breakfast altho some fruit would be good Excellent location near train & bus station & tramstop Good wifi Clean Quiet Bed a bit hard"

"Close to train station and shopping area"

"Hilton Nagasaki was great! Break first, service, and facilities. I really satisfied it. I definitely wanna came back here to stay."

"Unhelpful staff (male) at checkout counter. We asked for help in calling a taxi to take us to the airport. The gentleman working at the counter told us the taxis would not come because it was raining. We found this hard to believe and in fact were able to flag one down after walking a bit and fortunately still made our flight in time. We also had difficulty checking in. Our flight was delayed so I emailed letting them know that we were unable to complete the check in online as it would not accept our passport photos and that we would be late but when we arrived noone was there and we had to call the emergency number. We are elderly so perhaps this was due to our lack of tech skills though. "