“All staff are friendly, helped me upgrade to sea view room, wide breakfast selection which I needn’t stand up for the buffet, cause the staffs would fetch for you. They’re very thorough about guest privileges such as free sauna and gym classes. It was definitely a wonderful experience, except my pillow case had black marks one night of my staying.”
“The location is good, the staff is courteous. The rooms are good, but need renovation.
It did not feel like a 5 star establishment. Breakfast buffet staff was good, but it was too crowded. It seems there were too many people in a room. I literally saw 5 people in a room with extra beds, but it makes the breakfast area too crowded. I did get value for money. The staff is excellent and courteous. ”
“It is a nice small 4 season hotel. It was located in the central of Mumbai with a slump just next to it. It is quite an experience. What I want to say is that the room is clean and nice as usual 4 seasons standard. conceiage will go over the distance to make you feel comfortable. You will be surprised of the area it was located, but as India as it is, it is always the mix of things that makes the trip fun, will definitely stay again.”
“Conveniently located in the business district. Check in was a breeze with friendly and efficient staffs
Unfortunately our first night was a Saturday night and the room next to us was extremely noisy; loud music…, etc.; throughout the night till morning. We made a complaint in the early hours of the morning and at the Reception Rohan was very helpful and obliging by switching us to another room for the remaining of our stay. Thank you so much Rohan.
Our room is very clean and comfortable with……
“A decent hotel. Friendly and professional staff. Excellent breakfast service with various choices of food including customized meals. The atmosphere in the lobby makes me feel comfortable. The room itself is fair.”