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Aparthotel

Palmo Service Apartment 1

3.0 star property
Apartment with kitchenette, near West Lake

Photo gallery for Palmo Service Apartment 1

Lobby lounge - Palmo Service Apartment 1 (Hanoi)
Staircase - Palmo Service Apartment 1 (Hanoi)
View from property - Palmo Service Apartment 1 (Hanoi)
Flat-screen TV - Palmo Service Apartment 1 (Hanoi)
1 bedroom, minibar, in-room safe, desk - Palmo Service Apartment 1 (Hanoi)
Palmo Service Apartment 1, near Hoan Kiem Lake, features a terrace with stunning views. Guests enjoy the garden for quiet moments and the on-site café for refreshments. Practical amenities include dry cleaning services and staff who arrange local tours.

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 2538 sq ft

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Outdoor space

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About this property

Palmo Service Apartment 1

Apartment with kitchenette, near West Lake
A coffee shop/cafe, dry cleaning and laundry facilities are available at this aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. The apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an electric kettle and a rice cooker, and other amenities include free WiFi and a balcony.
This aparthotel offers 13 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker

Dining

  • A coffee shop/cafe
  • Limited room service
  • Minibar

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units
  • Bicycle rentals
  • Garden

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 440 reviews
The price is HK$1,169
HK$1,326 total
includes taxes & fees
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

Property is also known as

Palmo Service 1 Hanoi
Palmo Service Apartment 1 Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Aparthotel Hanoi

About the area

Map
13 Ngo 19 Lieu Giai, quan Ba Dinh, Hanoi

What's nearby

  • Embassy of Japan - 2 min walk - 0.2 km
  • Vincom Center Metropolis - 3 min walk - 0.3 km
  • Lotte Center Hanoi - 5 min walk - 0.5 km
  • Van Phuc Diplomatic Corps - 5 min walk - 0.5 km
  • West Lake - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 4 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • ‪HANA Restaurant - ‬3 min walk
  • ‪Phở Tâm - ‬1 min walk
  • ‪Hải Sản Phố - ‬3 min walk
  • ‪Longing Cafe & Tea House Ngõ 36 Vạn Bảo - ‬4 min walk
  • ‪Joma Bakery Café - ‬3 min walk

Frequently asked questions

Is Palmo Service Apartment 1 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmo Service Apartment 1?

This property doesn't offer parking.

What time is check-in at Palmo Service Apartment 1?

Check-in begins at 2 PM.

What time is check-out at Palmo Service Apartment 1?

Checkout is at noon.

Does Palmo Service Apartment 1 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Palmo Service Apartment 1 located?

Located in Ba Dinh, this aparthotel is within 1 mi (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.8 mi (4.5 km) away.

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Palmo Service Apartment 1 Reviews

Reviews

Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방은 사진과 똑같아요. 처음 배정받은 방보다 맞은 편 방을 더 마음에 들어하니 흔쾌히 바꿔줬어요. 그리고 시간 넉넉하게 레이트 체크아웃 할 수 있게 배려해줬고요. 시설과 서비스 모두 좋은 숙소예요.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
オーバーブッキングで入れないと当日に連絡があり、宿泊できませんでした。
Stayed 1 night in Sep 2019

2/10 Terrible

^^

Disliked: Staff & service
The staff took a picture of my passport without explanation or agreement. Although I requested him to erase it, he said he is also doing this for others. Even, it seems like he took pictures of other guest's luggages. He barely speak English so it was hard to communicate. It was very unpleasant experiences for me. Moreover, because of weather condition, indoor has unpleasant smell although air-conditioned. If you can accept these conditions, stay there. I won't stay there in the future.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜中出入りする時に門の鍵を開ける面倒な作業があるが、自由さがあり、とても便利でした。 これからハノイの定宿にしたいと思います。
Stayed 2 nights in Aug 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Service Apartment, With Living room and Bed Room. And Free Laundry
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張する者にとって最高
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

自宅のような快適さ

自宅に居るレベルの快適さでした。 どうやら洗濯もしてもらえるみたいです。 唯一の弱点は、エレベーターが1階からでは無く2階からと言うこと。 それ以外は言うこと無いです。 此方のエリアに用事があるときは、また宿泊すると思います。
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment!

The stay was easy. Easy check in, easy access, and easy checkout. The staff was available but just allowed me to come and go without interuption, which is nice. The housekeeping was amazing. The apartment was conveniently located. It had the services of a hotel, but the convenience of a home. It was really nice!
Stayed 4 nights in Feb 2019

10/10 Excellent

YOSHI

Liked: Cleanliness, property conditions & facilities
日本のテレビが見れ室内も清潔だった
Stayed 8 nights in Dec 2018

8/10 Good

naish, 千葉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ランドリーサービス付き

部屋は快適。 ランドリーサービス付きなので長期滞在でも安心です。 朝食をつければ、毎朝7時30分に部屋まで朝食を届けてくれます。
Stayed 8 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais un peu elpigné

Arrivée un peu chaotique à cause d'une panne de courant. Appartement pratique et confortable, on apprécie la surface, le salon sépare de la chambre. Petit déjeuner et service de laverie compris dans le prix. Dommage qu'une chemise ne soit pas revenue... hôtel un peu loin des centres d'intérêt
Stayed 4 nights in Mar 2018

10/10 Excellent

Surachai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

6/10 Okay

wai chuen

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

BYUNGKWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

Huan-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018