托恩森德赫奇伍德花园附近酒店

“Staff was courteous and allowed us to check in an hour early, which was very nice. However, there were several issues with the room. The bathroom door didn't properly fit and you had to forcefully pull it closed, which was extremely loud to both open and close. Also, the in-room alarm was previously set, which woke my wife up at 3 a.m. and she had to figure out how to turn it off in the middle of the night. But the biggest problem was the smoke alarm, which started doing three-chirps at 4 a.m.……

“Nice and clean. Nice area super quiet only negative was hard bed ”

“Stayed 5 days in March. There was no room cleaning. Suppose this could be due to the time of year. The property is good, but certainly not “wonderful “ as described by Expedia. ”

“Nice mountain view, clean well kept facility.”

“This was our second time staying at Treemont. Our requirements for a hotel stay are simple. Clean, comfortable, courteous staff. The newly renovated room was clean, the air and heat excellent, plenty of fresh towels, daily housekeeping, and every single staff member was extremely friendly and made us feel welcome. Renovations continue to this gem of a property and I look forward to our next stay. I can't wait to see this property restored to its former glory. ”

“The mountain view was excellent. Property was clean, parking was ample, access was easy, breakfast was good.”

“Horrible experience, my family and I drove there from Miami Florida. It’s a 12 hour drive, some of us had to work the first day so we left a little bit late. We didn’t get to this lodge until 5:45 am. I had spoken to ray and he had given me the door code for my room. When we arrived I opened the door at first glance everything looked fine. When we unloaded our stuff and opened up the sofa bed to get some rest it was completely full of dirt including dead bugs all over it. After seeing that we……

“Everything was perfect ”

“The elevator smelled horrible. The hallways dingy. There was some nastiness on the back of the bathroom door & when I used my hairdryer & flat iron we flipped a breaker. No ice bucket, lights didn’t work. The bed was clean & staff super nice is the only reason I have a few stars. ”

“Right in the heart of Gatlinburg you don't have to pay for parking! The room was clean and nice but it desperately needs updated. The staff was very helpful and friendly. We had a problem with our toilet it backed up and they moved us to a new room that was a little bigger and nicer than what we originally in and we stayed in it for the remainder of our stay at no additional charge. I would stay there again.”

“Difficult to access, comfortable cabin, lights flicker, outlets are loose & tub room lights didn't work ”

“new built, beautiful ”

“Very nice home in a great location. It was clean, and quiet. Home sits within 5 mins of the strip. Great communication with the host. We especially enjoyed the extra large hottub, and a balcony on each level. We will definitely be back again.”

“The room is very comfortable and has a bathtub. The only problem is that the toilet door can't stay open. The service is excellent. ”

“ Wry little water pressure in the sink, other than that we had no problems, staff was friendly and there was plenty of parking. Which we were surprised since we were there on a weekend. ”

“Couldnt really see the scenery for all the growth”

“Staff was very helpful in making sure check in was easy. Our cabin was very clean. The only issue was some of the photos currently on display on the website are not up to date. The living room furniture is not the same as depicted on website. At first I was concerned we might be in the wrong place but after checking things out we were good. Furniture was new and clean. I guess after the long drive I was overthinking. We celebrated our 28th anniversary and it was the very best one yet! We have……