Lao Cai Hekou Customs Site Hotels

"Great hotel. Fantastic breakfast and lovely staff"

"We stayed at Stella de Boutique Hotel for two nights with friends. We truly enjoyed our stay.The couple who own the hotel are truly some of the most wonderful people I’ve met in Vietnam. They are incredibly kind, always helpful, and genuinely go out of their way to assist with anything you need. The hotel itself is spotless, and the breakfast buffet is absolutely excellent. A truly lovely place to stay."

"COLD. The windows and doors were open all the time. It was always cold throughout the building. No working restaurant. Elevator does not go to all floors. Staff was friendly. Outlets were an issue. Door had several large cracks. We had hot water. Bathroom vented to another room. It would be very easy to film or watch someone from there. The spa smelled dank and was unclean. It was staffed by people who arrived from other facilities. Their skills were untrained. Laundry service was fast and convenient. The sink drained straight to the floor. We reattached it and they were unconcerned about the leaking. "

"We arrived at 11pm from Hanoi and a staff was ready to help us with our luggages and checked us right in. The rooms were so clean, as were the bathrooms. When we woke up the next morning, we were pleased to see that our balcony was facing the mountains. It was gorgeous. We had a slight issue with the sliding door which got stuck but the staff were prompt to rectify the issue and it was fixed in no time. Communication was not a problem. The front desk staff spoke good English. The hotel faces a market and night market and is walkable to the city centre if you feel adventurous. Quite a distance to walk to halal restaurants but grab car/taxi is readily available. Loved our stay there. It exceeded all expectations! Thank you for the wonderful hospitality!"

"Excellent Location"

"Big spacious room, breakfast was great with all dishes serving pork clearly labelled, staff were excellent and helped arrange day trips to explore Sapa "

"JK was an amazing stay near Sapa. Located at the village entrance, it is close enough to everything all the while being secluded enough to be quiet and relaxing at night. The rooms are absolutely charming and spotless. The staff was incredibly friendly and helpful, and shared a lot of information about the town and activities. Would definately stay here again!"

"Great staff convenient location close to everything "

"Sapaxa Spring Garden Ecolodge has been the highlight of our trip to Sapa. It truly has been an immersive experience in the beautiful and peaceful countryside. The bungalow style suites consisted of comfortable, cozy beds and bedding which includes all the necessities that any hotels can offer. The suite felt like an haven of relaxation and provided us with great privacy. We particularly enjoyed waking up and sitting on the porch overlooking the views while sipping on coffee each morning or reading a book midday. The property itself is adorned with traditional wooded panels and lamps. It was also a treat to see and spend time with the country animals roaming around the area each day. The home cooked meals prepared by the host were also so deliciously made and generous in portion. My partner and I felt it tasted far better than many of the meals we tried at the restaurants in town. Above all, the host and his family were so lovely and kind. They are so dedicated in their craft and maintaining their property as great hosts. Our stay at Sapaxa Spring Garden Ecolodge has made a lasting memory. It was such a calming and peaceful escape from the hustle and bustle of the city. We highly recommend for anyone who's looking to escape from the crowdedness of the town and recharge in a calming and traditional atmosphere that Sapa has to offer under the care of such wonderful hosts! "