「The proximity of the hotel
Was great. We walked easily from hotel to main hub of Helen. Staff was friendly and very helpful and accommodating. A/C in first room was broken so we moved rooms. Second room had a water leak from above and ants in the bathroom. We had a puddle from above in our room bc of the leak. Again, I want to emphasize how great the staff was, but the facility is severely dated and poorly maintained by owner. We wouldn’t recommend based on that」
「Lighting in the room was terrible. Lamp light was burned out. Beds were comfortable. Bathroom door was dragging the floor and wouldn’t close all the way. But a good value for the money.」
「We did not stay and keep our reservation as a place was very dirty smelt bad and that help was not helpful at all as nobody was there that knew what they were doing. The general manager had to leave. The owner wasn’t there and a lady from another hotel was there running the front desk? We waited two hours to get our room key to walk into a room that smelled like mildew the grounds were disgusting. They were filthy. I wouldn’t recommend this hotel to anybody. I’ve yet to hear back from Expedia as...