St Albans Highfield Park Hotels

"Very cebtersl"

"Everything was to our liking. "

"the hotel was lovely from the moment we arrived. Smelt beautiful. the bar area is cute. Very good area, lots of bars, shops and food places near by. the room was lovely, would stay again 100%"

"The rooms were very large, the ensuite was clean and toiletries were provided. The only suggestion would be for the floorboards in the room above Sopwell (ground floor) to be screwed down as these were squeaky when the occupant in the room above was moving around which woke us up as the squeaks were quite loud. The free parking was great and the system was easy to use, the instructions sent prior to arrival were clear for the check-in and checkout process. "

"Warm, clean and comfortable. Staff were great. "

"Comfortable, good sized (for Europe) room, excellent location in city center. Only thing we weren’t happy with was our check in experience, but that was a system design issue, not the on-site staff’s fault. They should ditch their self check-in kiosks, which weren’t able to work for any guests when we arrived, and just put a proper registration desk back in and staff it full time. They’re clearly trying to save on labor costs, but it started off the otherwise pleasant stay on a negative. "

"All's good"

"A very comfortable home- a few minor items that could be improved- lighting method for stove and oven. Showers and hot water were excellent!"

"The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be great. "