希爾頓黑德島海灘酒店 | 熱門希爾頓黑德島海灘住宿限時優惠每晚可低至 HK$443

「We really enjoyed our stay! I especially loved that the hotel has a sauna and that it’s available even if you don’t book a treatment. The one thing I didn’t quite understand was the locker policy. Apparently, lockers are only available to guests who book a treatment, even if you’re simply using the sauna. Since there were plenty of lockers available, it didn’t really make sense why they couldn’t be used by sauna guests as well. I think this would be a great area for the hotel to...

「Breakfast」

「Courteous and helpful staff made our stay pleasant and enjoyable.」

「Third time staying here for work travel. Great location and experience each and every tim」

「cheap price. The room was good」

「I was disappointed with the customer service was received at this hotel. The receptionist Stacy, was rude and unprofessional when we checked in. She told me she couldn’t find my reservation, and I had to show her my booking itinerary to prove that I had a reservation. The situation could have been handled more politely and professionally, As a guest, I expect to be treated with courtesy and respect, especially when there is an issue with a reservation. We lost our keys too and we asked her if...

「Good price for the room」

「They're in the process of remodeling. The room was very clean, just som little things that need repair. I would stay again, the staff was super. They have a small continental breakfast, good coffee and again super friendly. I even got cash back for checking out early.」

「The property was still under renovations. It will probably be nice when complete.」

「Staff were welcoming and helpful」

「We had 2 rooms during our stay. Unit 6 was excellent but unit 11 was unacceptable. The smoke alarm was missing, water stains in the ceiling, shower was like a skating rink with no mat to prevent falls and general maintenance of the room was poor.」