"We had a TERRIBLE experience at this hotel. Out of everything that went wrong, the AC was the biggest. We called over 15 times, and I was told “they are on the way in my 5 minutes” they never went. Everything was dirty and also maintenance of the whole resort is terrible. Very poor food quality and variety on day four we didn’t know what to eat. Nothing is cooked fresh they make just a whole lot of food on the grill and stack it on a plate resulting in everything being cold and dry. Service is was bad overall. Out of four pools only 1 can be enjoyed the rest are over 7 feet deep and the nicest one is only for members. I would never go back to a Sirenis hotel based on that TERRIBLE experience we had at this hotel. I could keep going however the only good thing at this hotel was the beach it was okay."