Shrewsbury Imagine Spa Hotels

"Hole in bath towel- and the one it was replaced with. Poor communication with spa. Tried to book a massage on 2 occasions in week preceding stay. It went to ansafone saying to leave a message and they would get back.. They never did and no massages available when we tried again on arrival. Tea/ coffee/milk not refilled in room. Other issues too. On plus side they did try and recify and on departure decreased cost paid for room."

"The breakfast was great and the evening meal was great"

" Clean room ,staff friendly no pets one dog was barking not nice for people staying if want peace and quiet "

"Good size room. A blanket and bowls available for pets. "

"Lovely little place, just out of town and everything we needed. Will definitely stay again! "

"A lovely little stay- with hotel rooms situated above the restaurant. Our room was small, clean and comfortable. We booked in the restaurant downstairs and we're so glad we did. The food was FANTASTIC. We would recommend booking a table. We also managed to park in the restaurant car park which was free. The staff were lovely. It was a very reasonable hotel rate too. "

"Amazing place "

"Though the room was clean and pleasant. I did not feel safe. I was really high up and there was a door 1ft away from my bed, that led into another room next to me. The other room had a man in it who tried the handle a number of times. I went downstairs to ask if I could be moved but, when I walked into the pub to speak to the staff, I also felt unsafe as the pub was full of unsavoury drunks and a huge dog! This was early in the evening, probably around 6 - I'd understand it late at night but not at 6pm.I did not feel safe to even cause attention to myself as then more drunk people would know i was on my own upstairs. When I went to go back to the room, the outside door was propped open with an ashtray and two guys were standing there smoking, inside the corridor. I did not sleep well as I was thinking about the drunk people smoking, who can get in my room? And how would I get out if I needed to. Then, from 5am, the person next door made calls right next to my head, this carried on until at least 10:15 where i left to go out. On the Saturday night, I came back from town at around 11:30 and the door was propped open again. This time, the person I was sharing a room with was with me so I felt better but, still not a great experience. I'd definitely not recommend this place to a person travelling alone. Unless you are in Shrewsbury to get pissed and you are a 6ft firefighter with their own escape tools, I'd not advise anyone going. sorry"

"Centre of town"