预订独立城酒店宾馆住宿限时优惠

“We had a great stay at the Hampton Inn & Suites Cleveland/Independence. The staff was very friendly and welcoming throughout our visit. The front desk team, especially Michelle, was especially helpful and accommodating, going out of their way to assist with our needs. Our room was clean, comfortable, and well maintained. The hotel also offers great free parking, which made our stay even more convenient. Overall, excellent customer service, a clean room, and a hassle-free experience. We would……

“The room was clean and from what I saw the hotel was too. The parking lot had a lot of cigatette butts. The shower was lacking with the water pressure. There was no clock in the room or instructions as to using the wifi. The other occupants were very noisy during the night and in the morning. Very thin walls. Saturday night there was some kind of issue as quite a few police cars came but don't know what that was about. We won't go back there.”

“Walking distance to several restaurants.”

“It is a mirage. From the exterior and lobby all looks well, but enter the elevator and floor hallway, and the truth is revealed. We weren't complaining once we entered are room, but once again that too was a mirage hiding sheets with what droppings and stains. They had obviously not been changed. When we inquired at the front desk for housekeeping, there wasn't a direct number, we were told we could come to the front desk to pick up the sheets and change them ourselves. It was late, my children……

“No complaints”

“Good place nice and quiet staff was very helpful”

“Na”

“The only good thing is the pool was clean. The tub in the bathroom was filthy. There was no phone in the room. In order to get In the pool You have to walk all the way to the front desk and get an Employee to let you in. Loud music playing all Saturday night. The bed linen had stains along with uncomfortable mattresses. The door to our room looked as if it was more than likely broke into. My check-in on Expedia said 3 but I wasn’t able to check in until 4. The pool hours are 12pm-8pm. The halls……

“Would stay again”

“Breakfast was okay, but could definitely use some improvement like the decaf coffee wasn't ☕️ ever hot always Luke warm, nothing terrible but some small minor details.”