“I stayed there for a wedding. The staff was super helpful and really went above and beyond. The place was beautifully kept and had a charming vibe. I’d definitely recommend it!”
“This property is so quaint and adorable! The rooms are decorated so nicely and everything you could need for your stay has been anticipated. Extremely clean and well kept! ”
“Our family of 6 (our Adult children and a grandchild) had a wonderful time at this resort. The pool area, dining, and boat trips (one to a private beach that is complimentary) were the highlights. And the service is top notch, very attentive. Also paid for a boat tour to see the seals and lighthouse which was excellent with Captain John. The rooms could use some upgrades and some painting/cleaning around the cottages. For a top notch family resort on Cape Cod, it’s either here or Chatham Inn. ”
“Was a nice place to stay overnight while traveling. Was clean and easy to check in to when I had to arrive late. The air conditioning is a bit loud but otherwise it’s a nice stay. ”
“Though an older motel, this facility and its amenities have been thoroughly renovated and updated; everything was was nicely done, very comfortable, clean, and convenient to downtown Orleans. ”
“Staff was so accommodating and friendly, the property was lovely. However , the best thing was the three course breakfast: homemade; fresh and delicious. Wow!”
“Motel was great, as was the pizza place on site, plus Hole in One Doughnut place. We loved and very much appreciated your map snd brochure of beaches, places to eat etc. very well done! Location is perfect and the room was clean, modern and comfortable. Staff is friendly, helpful and lovely. Check-in and out was a breeze and took one minute. 100 percent recommend for couples and families.”
"AVOID THIS HOTEL
One of the towels provided had a brown stain that was extremely ugly (doubt it may be undesirable marks, with a bad smell). What's worse is that I discovered it after shower when I was using it. This was unacceptable, especially for an esteemed vacation house like this.
When I reported the issue to the front desk during check out, I received no apology and was told that no compensation could be offered because the booking was made through a third party (on Expedia), and the front desk could do nothing about it. He said he would report to the manager, and I received no follow-up. I find this response both unprofessional and disappointing. I also wrote an email to the management team and received no response. The general experience was unpleasant. I hope I can receive proper settlement from the hotel management team."