New York James Graham & Sons Gallery Hotels

"Posh hotel with no fridge in the room (too tiny) and ask for extra for view! Disappointing."

"Everything was excellent"

"Room was clean and efficient in size. The window over the street with the air conditioner let the smell of pot in, and the lobby smelled pretty consistently of pot… but so do the streets of NYC these days. It’s a convenient location with an easy walk to Time Square."

"Old building with NO AC, room was stuffy and hot, even with a fan in the window. "

"Room was gross and not holding up well. We found a guest’s used mouthguard sitting on the floor of our bathroom. "

"The hotel is ok. Staff are friendly and check in was very easy. The breakfast is good. "

"Clean rooms and bathrooms, friendly staff, easy in and out to the city and subway "

"🤗"

"This hotel is conveniently located in the heart of Times Square and is a great base to travel to different areas of New York with loads of metro connections. But that also means it is not the quietest one as there is always something going on outside. The rooms are pretty spacious, the Wi-Fi works fast and there is lovely, helpful staff at the front desk. We had an issue with the room on the first night (loud pipes) which then was sorted the next day by lovely Kezia. She was very apologetic and was absolute star and offered to move us to a different room. Since then we had absolutely no problems. She also kindly put small extras in our room which made our stay that much lovely."