Shanghai K11 Art Mall Hotels

"Great breakfast and fantastic location. Will stay again if ever back in Shanghai."

"The hotel staffs were extremely helpful and nice! Especially the doormen were super nice with the taxi and handling the luggages. When we called Didi, they talked to the Chinese drivers and explained everything. The hotel was very close to the Yu garden and the metro station."

"Nice hotel, beautiful lobby. Great breakfast and nice rooms. I wish the staff would speak a bit better English. That would help our foreign visitors a lot."

"Excellent location, good breakfast with a lot of options, very clean, attentive and caring staff, excellent concierge support. Within 5 minutes walk to two metro lines and in the heart of the vibrant upscale Xintiandi area, nice walk to parks, and the TianziFang neighborhood and shopping "

"The location is excellent, very close to the Huangpu River and major attractions, making it convenient for getting around. The hotel staff were consistently friendly and helpful throughout our stay. Unfortunately, our experience with the Grand Family Room was disappointing. The windows faced inward toward other rooms, so there was no natural light. This made the room feel quite dark, especially since the interior lighting was also very dim. We found the photos to be somewhat misleading in this regard, as we couldn’t realistically keep the curtains open. Additionally, the furnishings felt quite dated. The sofa was heavily worn, with peeling leather, and the bed frame showed clear signs of long-term use. While the hotel’s popularity is understandable given its prime location, it didn’t feel like a true 5-star experience compared to other properties in the area that I had stayed in."

"This hotel was amazing. The tub was huge. The room was spacious and clean. The bed was comfortable. But the best part was the staff. When I arrived I was suffering from a migraine and very sick. They were incredibly helpful bringing my bags to my room and getting me extra water bottles and asking if I needed anything else. I will absolutely stay here again. "

"Right across from Nanjing Road, a lively, vibrant area buzzing with food, restaurants, and shopping. The Bund is just a few minutes’ walk away—perfect for unwinding after a long, tiring day of business meetings. A great place to stay, whether you’re traveling alone or with family."

"Excellent Hotel right on Nanjing Road, close to everything. Breakfast was great with many choices, hotel staff were helpful"

"The hotel is in a prime location with easy access to Nanjing road, new world, right above a metro station. The best thing about staying at this hotel is you don’t have to line up for hours for the famous park hotel butterfly bread, as there is facility to order it to your room!"