The staff is poor in English and not helpful enough. We asked for help to make local calls but they said "NO" only. There should be local calls available but they said no.
Overall experience is good, helpful and polite staff and we made use of the public bath. The hotel is few minutes from tram station but around 15 minutes from JR station or romantic train station. We did not have breakfast at the hotel, and there was no eating place opening before 9 am that we could find in this vicinity. It is not about this particular hotel but nothing opens early (before 9 am) in this area. There is convenience store nearby, Lawson, where one can buy some food. Last time we stayed in another hotel in which we could buy bus 1-day pass but we could not buy it in this hotel. We could buy that on the bus but this hotel cannot provide this little extra convenience.
Yu Ling
於 2017 年 9 月住了 2 晚
8/10 不錯
Ching hua
2017年1月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ching hua
8/10 不錯
Yi Chin
2016年7月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yi Chin
8/10 不錯
真實旅客
2016年6月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
8/10 不錯
Chi Keung (Hong Kong)
2016年5月30日
讚好:整潔度、住宿狀況和客房舒適度
The staff are nice and one of the staff has reasonable English standard. The hotel is not too far from railway stations and easy to find.
Chi Keung
8/10 不錯
Chi hao (台灣)
2016年4月15日
讚好:整潔度、職員與服務和住宿狀況
還算舒適,地點不錯,CP值佳!
Chi hao
6/10 一般
RUEN DER
2015年11月6日
讚好:整潔度
RUEN DER
8/10 不錯
yi ching (台北)
2015年10月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
客房寬敞,安靜!有免費大眾池溫泉。
yi ching
8/10 不錯
YU-NIAN
2015年9月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YU-NIAN
10/10 優異
SI HWAN
2023年10月23日
讚好:職員與服務、住宿狀況和客房舒適度
가성비 아라시야마 료칸
아라시야마 바로 앞 감성을 느낄 수 있습니다. 외출 한 사이에 침구류를 깔아줘서 좋았지만 침구류에 먼지가 너무 많아서 힘들었습니다. 방에서 예쁜 마당이 보이고 둘이 쓰기에 방이 너무 넓어서 좋았습니다. 아라시야마 특성상 6시 지나면 가게들이 다 문을 닫아서 갈 곳이 없는 점은 아쉬웠습니다.
SI HWAN
於 2023 年 10 月住了 1 晚
10/10 優異
Zhihui Melissa (Singapore)
親子同遊
2023年10月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and friendly staff, with public bath, japanese style room was great to stay in, definitely recommended for staying to visit Arashimaya