Laguna Beach Hotel

"No towels on our first day/ room condition is very poor, wall paints are peeling, bathroom tiles are dirty, very limited bathroom tissue, air condition is noisy. Hotel lobby’s air condition is not cold enough. I would not recommend this hotel."

"Twice I've stayed here and its a great place due to being close the the great Mall of Asia."

"I did not use the airport shuttle - The internet connection lags from time to time. The front desk staff was very helpful, and the cleaning crew was very nice, courteous, and professional. The intersection to the hotel is quite busy and the elevator was busy all the time making it hard for me and my nephew to go up and down "

"Clean room and friendly staff"

"Great for one night stay."

"All was good and satisfing"

"The staff was friendly, and helpful. They were genuinely happy and helpful. The rooms were spotless, impressive."

"Initially had trouble with the booking, being told my reservation could no longer be honoured due to their over-booking. Hotels.com sorted. Thanks. It was a suitable hotel for us to stay overnight near the airport after arriving late in the evening and leaving early next morning. Otherwise, I would not choose to stay here. Noisy traffic noise. Stains on carpets and seats in reception. Towel hanger fell off the wall when I put towels on it. Staff were friendly and helpful, otherwise my rating would have been lower."

"Security breach occurred in our room. Very disconcerting. Issued 1 towel per 2 guests. Long line-up at reception. Lovely staff, but clearly a problem existing. "