"The staffs at the lobby were very polite and helpful. The cleaning team did a good job with the bedding and bathroom. But the properties vet old. The lobby is not ground level . Very inconvenient for seniors and wheelchair guests. Although there is a wheelchair accessible lift, it is locked and requires staff assistance. The sofa/chair at the lobby is old and dirty. No designed parking space at the front for taxis. Mattresses are old and the spring is worn out. Very uncomfortable. The carpet is dirty. My husband had some mite bites on his lower legs. Breakfast has a lot of selection but food quality is just ok. Overall experience is very disappointed with a 5 Stars hotel."