The employees are very service minded but the hotel is worned out and needs to be renovated. The beds are not very comfortable.
真实旅客
2019 年 8 月入住 7 晚
8/10 还可以
真实旅客
2019年08月11日
满意:服务设施,员工和服务
真实旅客
2019 年 8 月入住 1 晚
4/10 很差
真实旅客
团体旅客
2019年08月1日
不满意:清洁度、住宿条件和设施、客房舒适度
Shabby and worn down. Not worth it.
Very shabby hotel. Were told we couldn’t open the window due to hatching birds (!) and there was no A/C. Had paid for a triple room, but one of the beds was a roll-away stuffed into a twin room, with very little room left to move around. The roll-away bed collapsed every time someone sat on it, but they had to send staff twice to check because they didn’t believe us. Were finally offered a single room free of charge. Beds were uncomfortable, and the hotel was quite run down. Sad, because it is 300 years old and has a ton of potential. If only they would renovate it!
真实旅客
2019 年 7 月入住 1 晚
6/10 一般
Klarna
2019年07月31日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
läge
fantastiskt läge på Commercal Street men det märks på många sätt att det är ett 300-årigt hus som inte får renoveras...
Klarna
2019 年 7 月入住 6 晚
8/10 还可以
真实旅客
2019年07月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 7 月入住 7 晚
8/10 还可以
Pia
商务旅客
2019年07月24日
满意:员工和服务,清洁度
Hospitable
The first impression is that the hotel would need an upgrade, but I could see the charm of it as well. The personnel is friendly and has the correct hospitality approach. I have stayed in quite a few hotels on the island and Grand Hotel scores best in this.
Pia
2019 年 7 月入住 15 晚
10/10 超赞
Ragnvald
2019年07月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Authentic experience
Very pleasant indeed. An authentic historical stay. Very friendly and forthcoming receptionist. Spacious room, comfortable beds, great view, quiet. Excellent English breakfast. What more could you ask for?