was amazing staying a lot space very good to family only few things they need to do the carpets in the house was very dirty and stinking and the showers water pressure was very slow the part of these 2 things they need to improve on cleaning
真实旅客
2024 年 2 月入住 2 晚
8/10 还可以
PETER
与家人及幼儿出行
2023年12月30日
满意:清洁度、服务设施、住宿条件和设施
I loke the fact I have the compound to myself, the rooms are ok for me and my family, but the internet signal around the building needs to be fix, the smoke detector was removed which is against safety which I complained but was not fixed till I left, except all that, it's generally satisfactory. Thank you... will surely recommend the property for family
PETER
2023 年 12 月入住 3 晚
2/10 糟糕
Paul
与家人及幼儿出行
2023年11月27日
不满意:清洁度、服务设施、住宿条件和设施
Pictures are a scam! We left immediately. Had to walk down a dark alley - enter a courtyard? No lighting, dirty mattresses piled up in the corner. Room was filthy, rugs were stained....spiders crawling on the bed. Huge hole in one of the bedroom ceilings.
Paul
2023 年 11 月入住 3 晚
10/10 超赞
Michelle
与家人出行
2023年10月13日
满意:客房舒适度,清洁度
Great Stay
Well located close to Heathrow and public transit. Excellent neighborhood-felt safe and walkable. Comfortable apartment. Great size for 3 adults. The 3 beds were comfortable! Only comment is there is not a dryer-washer unit only. Still well priced and great team to work with. Would stay there again.
Michelle
2023 年 10 月入住 7 晚
8/10 还可以
Michael
与家人出行
2023年09月18日
满意:客房舒适度,清洁度
Michael
2023 年 9 月入住 3 晚
8/10 还可以
Davina
团体旅客
2023年09月10日
满意:清洁度、服务设施、住宿条件和设施
Great communication. Pleasant stay and plenty of toiletries and essentials included.
Davina
2023 年 9 月入住 2 晚
6/10 一般
Pascal
2023年07月31日
Pascal
2023 年 7 月入住 4 晚
2/10 糟糕
Stacey
与家人出行
2023年06月21日
不满意:住宿条件和设施,清洁度
I booked an apartment for a three night stay near London. We parked around the block because the driveway was blocked by a moving truck. We walked to the apartment with our children and our suitcases and passed neighbors screaming and cursing next door. We entered the apartment to find dingy carpets and a bathroom with no soap. The staircase was steep and frankly unsafe. The kitchen seemed fine and relatively clean. We were having misgivings about staying in the apartment but decided to try as it was a non-refundable stay. However, when we tried to lock the door from the inside, the knob fell off in our hand. At that point, we decided we didn't feel safe staying there with our children. We booked a different hotel for our stay. We communicated this to Royal Apartments and there only response was that they would "look into the problem with the lock." I booked two weeks of hotels for my family in Europe and this booking was our only issue.