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关于旅行旅馆的点评

2 out of 5
旅行旅馆
401 S Westlake Ave, Los Angeles, CA

点评

6.8
10 分 - 超赞。57 条好评，共有 359 条点评" "
8 分 - 还可以。120 条好评，共有 359 条点评" "
6 分 - 一般。100 条好评，共有 359 条点评" "
4 分 - 很差。50 条好评，共有 359 条点评" "
2 分 - 糟糕。32 条好评，共有 359 条点评" "

7.0/10

清洁度

7.0/10

员工和服务

6.8/10

服务设施

6.4/10

住宿条件和设施

6.8/10

环保

点评

8/10 还可以

Yong

满意：员工和服务
不满意：住宿条件和设施
alex 于 2018年04月20日 的回复
Thanks for the feed back and helping us to improve and serve you better

8/10 还可以

真实旅客

满意：清洁度
交通方便 干净整洁
交通方便，干净整洁。就是住宿时每天没人打扫房间，而且厕所门是坏的。

10/10 超赞

真实旅客

满意：员工和服务，清洁度

6/10 一般

真实旅客

不满意：客房舒适度，员工和服务

8/10 还可以

Alan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
短期出差可以考虑。澳洲
服务总台态度热情，能为你解决提出的问题：如进入房间发现没有热水器，提出后立即解决；该地区环境欠佳，出租车很难叫，但是服务台能不厌其烦的为你从不同的出租车公司叫车。服务不错。但是房间内没有座机；电视节目没有卫视。

10/10 超赞

pablo

满意：住宿条件和设施，员工和服务
servicio de hotel NO acualizados... No renoavacion del Hotel
2023 年 7 月入住 1 晚
Alex Patel 于 2023年07月31日 的回复
Thank you for staying with us and your feedback. We are almost underway with room renovations and we hope to see you after that

4/10 很差

Patricia

不满意：住宿条件和设施，清洁度
2023 年 5 月入住 1 晚
Alex 于 2023年05月31日 的回复
I am sorry that you did not even like the area in the first place and wanted to cancel but I could not cancel as it was Expedia reservation. I even told you to call them and despite that you stayed and also did not like the room condition. You did not have to stay If the room was not satisfactory and I would have refunded you in full and did not even complain when you checked out

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Please fix
The rooms are not that clean poor maintenance skills half of the stuff is broken in there 😔
2023 年 5 月入住 1 晚
Alex 于 2023年05月20日 的回复
I am sorry that the room was not that clean and need maintenance. We will take this up with the maid and the rooms to see what needs attention.

8/10 还可以

Remig

2022 年 7 月入住 2 晚

6/10 一般

Randall

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 4 晚
Alex 于 2022年04月30日 的回复
We are sorry that the maid did not replenish the soap and shampoo and put in the towels after doing room service. We have talked to them and hope we do better on your next visit

4/10 很差

Yuri

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Needs to improve on cleanliness. The front desk clerk was very nice and very understending of my needs. I thank him for it, but the owner of this place needs to take better care of this place. Dirty towels, dirty room, no blanket just a very thin bead spread, A/C was not working properly, chairs inside the room had stains all over. Unfortunately my particular room was very dirty, hopefully it was the only one.
2022 年 3 月入住 1 晚
Alex 于 2022年03月31日 的回复
I am sorry that the room was not cleaned properly and the chairs were dirty. I will definitely have to stay on top of my new staff . Thank you for letting us know and we will check on all the problems you faced

10/10 超赞

Ali

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚
Alex 于 2022年01月25日 的回复
Thank you Ali for your awesome review and we would love to see you stay with us again soon

8/10 还可以

Ivan

商务旅客
满意：员工和服务，清洁度
Location…
2021 年 12 月入住 1 晚
Alex 于 2021年12月11日 的回复
Thank you for staying with us and we appreciate your feedback. We hope to see you stay with us again

8/10 还可以

Keitaro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
メトロで移動が便利
11月のLA BIG5参加の為の宿泊、メトロ駅が近く食事も徒歩で可能、ガスリンスタンドも周辺に多数有、あまり治安が良くない地域らしいが日中は不安なし
2021 年 11 月入住 1 晚
Alex 于 2021年11月13日 的回复
Thank you for staying with us and we sincerely appreciate your feedback and hope to see you stay with us soon

8/10 还可以

Jacqueline

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Travel Inn is a no-frills, yet clean and comfortable, place to stay near Downtown Los Angeles. It is located near freeways and transportation, as well as fast-food, Food 4 Less, and more.
2021 年 10 月入住 2 晚
Alex 于 2021年10月18日 的回复
Thank you Jacqueline for staying with us and we appreciate your feedback. We hope to see your next stay in Los Angeles.

8/10 还可以

Douglas

2021 年 9 月入住 1 晚
Alex 于 2021年10月2日 的回复
Thank you for staying with us and your feedback. We would love to see you stay with us on your next visit to this location

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Good place to come and sleep at. Neighborhood looks sketchy especially at night but overall is calm, didnt have any problems. Good location from places we visited and had a great guatemalan/mexican restaurant right around the corner to walk to, called Quezaltenango. Room was cleaned every morning and towels replaced but i always bring my own. Good customer service
2021 年 8 月入住 3 晚
Alex 于 2021年10月2日 的回复
Thank you for staying with us and your awesome feedback. We would love to see you stay with us on your next visit to this location

2/10 糟糕

真实旅客

与配偶出行
不满意：清洁度
I would never stay here again not unless you like blood on the wall,filthy pillow covers,door handles that come off in your hand and room door locks that are damaged and loose.
2021 年 8 月入住 1 晚
Alex 于 2021年08月22日 的回复
I am sorry that you faced some issues and I wish you shared this information with us but we will check all rooms to check for blood on the wall and loose door handles and get them fixed.

10/10 超赞

Michelle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 1 晚
Alex 于 2021年07月20日 的回复
Thank you for staying with us and we appreciate your feedback. We would love to see you stay with us soon

6/10 一般

Todd

满意：清洁度、员工和服务、客房舒适度
2021 年 7 月入住 4 晚
Alex 于 2021年07月17日 的回复
Thank you for staying with us and It was pleasure having you. Thank you for the feedback and we will try and do better so you have better experience

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is my home away from home. I normally stay in 5 star hotels. I just love this hotel probably because I sorta grew up in the area. Also, all kinds of people stay here
2021 年 6 月入住 1 晚
Alex Patel 于 2021年07月5日 的回复
Thank you for staying and with us and we appreciate your awesome feedback and look forward to your next stay here. happy 4th July and stay safe

6/10 一般

真实旅客

2021 年 6 月入住 2 晚
Alex Patel 于 2021年07月3日 的回复
Thank you for staying with us and your feedback and we will try and do better for a better experience

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Si
2021 年 6 月入住 1 晚
Alex Patel 于 2021年06月21日 的回复
Thank you for staying with us and we appreciate your feedback. We hope to see you stay with us again soon

2/10 糟糕

Jose

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ghetto! Worse place I have ever stayed
Horrible place for these reasons: -Dirty, lots of mold in the bathroom, run down, and outdated - Bad attitude from manager -Bad area in the city and bad crowd in the hotel and around the place (homeless living nearby) - Very noisy (traffic of nearby streets, neighborhood, and other hotel guests) - For the same price, I have been in much better hotels I truly advise to avoid this place
2021 年 6 月入住 1 晚

6/10 一般

真实旅客

2021 年 4 月入住 2 晚

2/10 糟糕

真实旅客

不满意：员工和服务，清洁度
They do meth at this place
2021 年 3 月入住 1 晚
Alex Patel 于 2021年04月1日 的回复
If you see someone doing it, you should report that guest to the office because we do not encourage or allow anyone doing business like that here. I will check on this but It is difficult to check on each guests. I know that you had a problem when checking in where you thought your reservation was prepaid but it was not.

10/10 超赞

Randall

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
La ubicación, precio y disponibilidad del dueño es excelente
2020 年 10 月入住 6 晚
Alex Patel 于 2020年10月31日 的回复
Thank you for staying with and we appreciate your awesome feedback. We hope to see you stay with us soon

2/10 糟糕

Bryan

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2020 年 9 月入住 1 晚
Alex Patel 于 2020年09月30日 的回复
I am sorry that you did not like the services and We will make sure that we do a better job cleaning and services

8/10 还可以

Stephanie

满意：清洁度、住宿条件和设施、客房舒适度
It was nice and clean. Nice sized rooms
2020 年 9 月入住 1 晚
Alex Patel 于 2020年09月17日 的回复
Thank you for staying with us and we appreciate your feedback. we hope to see you stay with us soon

10/10 超赞

真实旅客

满意：清洁度
2020 年 9 月入住 2 晚
Alex Patel 于 2020年09月17日 的回复
Thank you for staying with us and we appreciate your feedback. we would love to see you stay with us soon

8/10 还可以

Margarita

团体旅客
满意：清洁度、员工和服务、客房舒适度
2020 年 8 月入住 1 晚
Alex Patel 于 2020年09月17日 的回复
Thank you for staying with us and we appreciate your feedback. we hope to see you stay with us soon

8/10 还可以

Pedro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 1 晚
Alex 于 2020年03月15日 的回复
Thank you for staying with us and we appreciate your feedback. We hope to see you stay with us again soon

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
So noisy and very dirty bed. Worst hotel in my life.
2020 年 3 月入住 1 晚
Alex 于 2020年03月15日 的回复
I am sorry that your experience was bad but we hope you had come to the office so we could have fixed your problem but anyways we will make try to be more vigilante though we make sure the linen is changed every time a guest leaves

10/10 超赞

Nitro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
kiss tour 2020
Hi i recommend this place it was nice and clean,suff was amazing even that I loost the key, but it was not fare I just get my stuff out of the car get up to the room, next thing the key was gone, this was a ship stay too,i will get back there,
2020 年 3 月入住 2 晚

4/10 很差

Ignacio

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Deficiente
El alojamiento necesita renovación de muebles y baño, cosas rotas y deterioro general. Limpieza regular. Relación calidad precio muy mala. En Madrid por estos moteles se pagaría 40 euros.
2020 年 2 月入住 1 晚
Alex 于 2020年03月1日 的回复
Thank you for staying with us and we understand that the furniture needs to be changed and room remodeled. All that is underway and we are sorry that the room was not satisfactory.

8/10 还可以

真实旅客

商务旅客
满意：员工和服务，清洁度
2020 年 2 月入住 1 晚
Alex 于 2020年03月1日 的回复
Thank you for staying with us and we sincerely appreciate your feedback. We would love to see you stay with us again soon

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Room was clean and comfortable! Check in was quick. Staff was friendly.
2020 年 2 月入住 1 晚
Alex 于 2020年03月1日 的回复
Thank you for staying with us and we appreciate your feedback. Hope we can make improvements to give you a better stay

10/10 超赞

johnny

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 2 晚
Alex 于 2020年03月1日 的回复
Thank you for staying with us and we really appreciate your awesome feedback. We hope to see you stay with us again soon

6/10 一般

真实旅客

2020 年 1 月入住 1 晚
Alex 于 2020年01月22日 的回复
thank you for staying with us and I am sorry that the services was not as expected and I hope we can improve on the problem you faced

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 2 晚
Alex 于 2020年01月15日 的回复
Thank you for staying with us and we appreciate your awesome 5 stars. We would love to see you stay with us soon

8/10 还可以

cmannar

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Decent area, not the best area, but decent enough for a quick stay
2019 年 12 月入住 1 晚
Alex Patel 于 2020年01月7日 的回复
Thank you for staying with us and we appreciate your feedback. Hope we can do better on your next stay

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚
Alex Patel 于 2019年12月25日 的回复
I am sorry you did not like the services and If you had mentioned where we went wrong, we would try and fix the problem so others would not have to face the same problem but we will check and make sure that everything is in place

6/10 一般

真实旅客

不满意：清洁度、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚
Alex Patel 于 2019年12月25日 的回复
Thanks for staying with us and we would fix the problems you faced If we knew but we will work to do better, Thanks for letting us know

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 11 月入住 2 晚
Alex 于 2019年12月5日 的回复
Thank you for staying with us and we appreciate your feedback and hope we can improve further and hope to see you stay with us on your next visit

8/10 还可以

Chucknastee，Fresno, ca

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front attendant was a very nice man. I had a problem with my reservation because I misplaced my wallet and he fixed everything. Her sweet it’s a beautiful room but the area is sketchy af.
2019 年 11 月入住 1 晚
Alex Patel 于 2019年11月13日 的回复
Thank you for staying with us and we appreciate your feedback. We are sorry about the neighborhood but we hope you will stay with us again soon.

8/10 还可以

Sonia

商务旅客
满意：清洁度、员工和服务、客房舒适度
Place well located for my trip reason. It was clean and has great customer service. Suggestion: please change pillows
2019 年 9 月入住 1 晚
Alex 于 2019年10月2日 的回复
Thank you for staying with us and we appreciate your feedback. We will check and change the pillows. We hope to see you stay with us again soon

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚
Alex 于 2019年09月22日 的回复
Thank you for staying with us and we appreciate your feedback and we would love to see you stay with us again

4/10 很差

Hector

不满意：员工和服务
It's been two weeks they still haven't gave me my deposit
2019 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked everything specially the room was very clean.
2019 年 8 月入住 2 晚
Alex 于 2019年08月13日 的回复
Thank you for staying with and your positive feedback. We would love to see you stay with us again soon

8/10 还可以

Brandon，Vancouver, BC, Canada

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Came to the area for a show at the Dynasty Typewriter. Very convenient location for that show but not much else to do around. Neighbourhood isn’t the greatest. Overall a great price for a good clean place to sleep with AC
2019 年 8 月入住 2 晚
Alex 于 2019年08月12日 的回复
Thank you for staying with us and we appreciate your feedback. It will give us great pleasure to see you stay with us again