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Hotel Royal Luzern

3.0 star property
Travelers find lakeside charm at this welcoming hotel where they can unwind at the cozy bar or relax on the sun-drenched terrace with scenic views

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Hotel Royal Luzern sits near Lake Lucerne's picturesque shores. Guests connect to WiFi while relaxing at the charming bar or enjoying the sunny terrace with comfortable outdoor furniture. Previous visitors appreciate the helpful staff and convenient luggage storage service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • Lake view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Family Triple Room

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
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About the area

Lucerne is home to Hotel Royal Luzern. Hofkirche and Lion Monument are local landmarks, and travellers looking to shop may want to visit Hertensteinstrasse and Metalli Shopping Centre. Natur-Museum and Richard Wagner Museum are also worth visiting. Visit our Lucerne travel guide
Map
22 Rigistrasse, Lucerne, LU, 6006

What's nearby

  • Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.
    Lake Side Promenade
    2 min walk - 0.2 km
  • I took a train from Rome to Lucerne in 1994 on my first solo trip just to see this lion sculpted into the side of a granite cliff face. #oldschool #film #details
    Lion Monument
    11 min walk - 1.0 km
  • Verkehrshaus, Luzern, Switzerland
    Swiss Transportation Museum
    15 min walk - 1.3 km
  • Chapel Bridge featuring general coastal views, a bridge and a river or creek
    Chapel Bridge
    17 min walk - 1.5 km
  • Grand Casino Lucerne
    6 min walk - 0.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    19 min walk
  • Zurich Airport (ZRH)
    61 min drive

Restaurants

  • Barbatti
    13 min walk
  • MOzern
    7 min walk
  • Alpineum Kaffehaus & Bar
    14 min walk
  • Juliette Sharing Brasserie
    8 min walk
  • Vesper
    10 min walk

About this property

Hotel Royal Luzern

Hotel near Swiss Transportation Museum
Hotel Royal Luzern provides amenities, such as a terrace and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), a banquet hall and outdoor furniture
  • Secured bike storage, a front desk safe and a lift
  • Multilingual staff, meeting rooms and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Royal Luzern include perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 50-cm TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CHF 29 for adults and from CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Frequently asked questions

Is Hotel Royal Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Royal Luzern?

Limited spots are available.

What time is check-in at Hotel Royal Luzern?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Hotel Royal Luzern?

Checkout is at 11:00 AM. Late checkout is available for CHF 50 (subject to availability).

Where is Hotel Royal Luzern located?

Situated in Lucerne, this hotel is within 1 mi (2 km) of Lake Side Promenade and Swiss Transportation Museum. Grand Casino Lucerne and Hofkirche are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 19 minutes by foot and Lucerne Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Luzern Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 108 out of 192 reviews
Rating 8 - Good. 45 out of 192 reviews
Rating 6 - Okay. 19 out of 192 reviews
Rating 4 - Poor. 11 out of 192 reviews
Rating 2 - Terrible. 9 out of 192 reviews

Reviews

10/10 Excellent

Malekkal

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel and great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Great view of the lake. Clean room. Very helpful staff. Loved the breakfast.
View from the breakfast room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful. Staff is so so helpful. 10/10 recommend.
Stayed 3 nights in Dec 2025

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Nice stay. Nice view from hotel balcony of the lake. 15/20 mins from train station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sanjiv

Superb hotel! Loved the stay and views.
Stayed 3 nights in May 2025

10/10 Excellent

darren heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey hotel in quiet area yet only a short walk along the lake to town. Staff really friendly and helpful. Our room on 4th floor was amazing. Spacious with amazing views over lake and mountains
Stayed 5 nights in Sep 2025

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay at Hotel Royal, Lucerne

We had a fantastic experience at Hotel Royal in Lucerne. The location is excellent, right across from the lake, making it easy to enjoy the beautiful surroundings and city attractions. The views from our room were breathtaking, and the staff at the front desk were incredibly friendly and welcoming. We would definitely return and highly recommend this hotel to anyone visiting Lucerne.
Stayed 1 night in Sep 2025

10/10 Excellent

conor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff Beautiful art deco style Unbelievable views of the lake and mountains
Stayed 2 nights in May 2025

10/10 Excellent

Hailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great say.

We enjoyed our stay at the Hotel Royal Lucern. Although not situated in the city center, it was quiet and convenient to get to. The check-in staff were very friendly. The breakfast very very good. The bathroom was spacious and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay in a room with a fantastic view. Bangin Salih checked us in and was very helpful and gave us handy leaflets about things to do in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay here. Bangin, the front office manager, was absolutely wonderful, super friendly and helpful, as was all the staff.
Stayed 3 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great views of lake Luzern from beautiful terrace. Great staff, clean but small room(normal).
Stayed 1 night in Jun 2025

10/10 Excellent

Dilyara

Liked: Cleanliness, amenities, property conditions & facilities
From the very first step into the hotel, I felt genuinely welcomed. Baji at the reception was absolutely wonderful — warm, professional, and truly attentive. His hospitality immediately made me feel at home and set the tone for the entire stay. I would also like to thank the gentleman from Iraq at the reception (unfortunately, I didn’t catch his name). He was equally kind, helpful, and welcoming — a true example of excellent service.The location of the hotel is simply perfect. It is within easy walking distance of Lucerne’s main attractions, yet at the same time it offers privacy and a peaceful atmosphere where you can truly relax and unwind. This balance is rare and very special. This hotel made a huge impact on me. It was my first visit to Switzerland, and honestly, this stay is one of the main reasons I fell in love with Lucerne. Everything — from the people to the location and the overall atmosphere — was exceptional. I will definitely return and highly recommend this hotel to anyone visiting Lucerne. Thank you for such a memorable experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Apr 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night or two and walk to the main city is very easy Overall great experience with check in desk and check out
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Front desk reception greeted us like family. Hotel is as lovely as the pictures on the web and the views were amazing. It is located on a hill and easy acces to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jing Jia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, great value for money and possible the best view of Luzern! Just to note that there is a slope up to the hotel so for those with big luggages, Uber from the train station is about CHF11, so all good given that the hotel offers so much more than that! Highly recommend.
Stayed 2 nights in May 2025

6/10 Okay

Gemma

Liked: Cleanliness
Great views, and some really nice staff. Reasonably priced. Hotel was quite dated, rooms in need of some modernising. No air conditioning.
Stayed 3 nights in Jul 2025

6/10 Okay

stephen

Disliked: Amenities, property conditions & facilities
Views from the rooms were amazing. Friendly and helpful staff, unfortunately let down by the actual room, old style shower in a bath, very dangerous to step in and out, no power point in the bath room and we had a broken fridge for 3 days of our stay
Stayed 4 nights in May 2025

6/10 Okay

Dorothy

Liked: Staff & service
Ventilation was non-existent without a little air cooler. Beautiful view, and pleasant staff. Could benefit from some AC.
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Good value.

A little way from the hub, but still well located, accessible by bus. Well appointed rooms. Staff friendly and good humour though seemed a little stretched at times, especially at breakfast to have enough food, crockery etc as needed. Overall good value for money.
Stayed 1 night in May 2025

4/10 Poor

stephen

Disliked: Property conditions & facilities
Staff very helpful but location not good to many stairs and hill to far from main city centre
Stayed 1 night in Jun 2025

10/10 Excellent

Sonjoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, had a room with a balcony, beautiful view of the lake. Nice breakfast
Stayed 1 night in Aug 2024