Best Western Lugano hotels

"This is a beautiful historic hotel. It almost felt like we were in a movie, it has a real old world feel. Located right across from the waterfront, walking distance to everything you want to visit. The staff was outstanding. The hotel was spotless. Smaller rooms although we didn't splurge for an executive suite but I give this a pass because of the age of the hotel but the architecture and finishes are beautiful!"

"Location was good. The bed was unfortunately so uncomfortable, we both woke up with bad backs. Would say it needs a new mattress. No tv or air-conditioning so did get hot in the room."

"A very good place to stay for a few days in Lugano, right in front of the beautiful lake and in the best area of the city for exploring on foot. The staff were extremely kind, and the room was very comfortable, except for the bathtub, whose base is curved rather than flat, making it somewhat unsafe in terms of maintaining balance."

"Poor breakfast service. At 9.45 the staff try to tell you which tables are available as they prepare for lunch!! Time to replace some of the old unhappy staff. Great location, but old building with only one elevator. "

"Excellent all round, super clean room, lots of choice at breakfast, excellent location by the lake."

"Old fashioned but very smart hotel. Advertised EV charging but it was only for Tesla cars."

"Love the location of the hotel. Pretty new hotel. Breakfast was abundant and excellent. Staff was super friendly. Five star."

"Everything was perfect, as usual - I knew this Hotel from past visits - except the arrogant, unprofessional, unqualified receptionist at checkout who spoiled everything. I seriously consider returning at the risk of meeting this person again."

"Nice hotel Very good deal"