「First time we went in 2023 and everything was great. We decided to come back hoping to have the same experience but to our surprise its under construction. Half of the property we were not able to use, including their main pool with bar. Nothing was announced about it being under construction, if we would of know we would save our money for a different time. We were the only ones uncomfortable with the situation. When we mention it at check out the girl just rolled her eyes at us. They used to...
「Muy lindo lugar, a un pasito de la playa, suuuper tranquilo en las fechas en las que acudí, finales de septiembre.
Caminando llegas a las ruinas de tulum, esta dentro del parque del jaguar.
Había un poco de sargazo, pero el personal se encargaba de retirar lo más posible.
El personal muy atento a tus necesidades.
Recomendado 10/10.」
「Fatal este hotel es muy solotario, muy aburrido, comida muy mala hacer reservaciones para comer es un problema fatal fatal el
Personal es muy grocero」
「Excellent value and service for money but had some downsides - rooms are not renovated in Sian Kaan (yet), phone wasn’t working, a bit too much spa and add on services advertising even after purchasing a spa treatment (staff is very polite though!). Didn’t know mosquitoes gonna be a problem this time of the year (Oct) but the pharmacy sold mosquito repellent which came in handy and we couldn’t have survived without it.
All minor inconveniences aside, the service is exceptional and i’d visit...