Hilton Hotels Mahwah - Nanuet hotels

"The client service very poor I had to remind them everyday to leave me cups forvthe cofee. They didnt wanted to send me a cofee machine. The cleaness very poor they didnt clean the mirrors. Sometimes they didnt leave the full set of towels in the barhroom. When I cslled to the reception the personal was rude. "

"Clean room, comfortable beds, no Longer give free water unfortunately. Great location next to subway and coffee shops. "

"Location was superb! Hotel is old and rundown but clean. The only issue we had is that we could not control the temperature in the room and our room was so warm! We couldn’t open the windows so we ended up using the window ac unit to cool the room from the heat. It was 33 degrees outside and we were using the AC to cool the room. Haha I would stay there again "

"Excellent"

"X"

"Every thing was great "

"Shampoo bottle was empty, next day the conditioner was out too. Had to request more toilet paper as well as towels. Garbage was tiny. Room small. Under construction. Couple times the elevator system was not good! "

"I stayed at this hotel for 5 days and unfortunately the experience was quite disappointing. The room was extremely small — there wasn’t even enough space for two suitcases, which made the stay uncomfortable from the start. The bathroom was also in poor condition, with the ceiling showing clear signs of water damage and deterioration. Housekeeping was inconsistent and below basic expectations. We were not provided with fresh towels daily and had to call every single time to request them. The bathroom trash was not emptied during our stay, and when we finally asked for it to be taken care of, they removed the trash can and never brought it back until we called again. Overall, the lack of maintenance and poor housekeeping service made the stay frustrating. The only redeeming aspect of this hotel is its location — beyond that, I would not recommend staying here. "

"Lovely stay, great staff. But AC didn’t work and neither did the ATM on site. Great atmosphere in the lobby area and spacious rooms. "