「We had booked 2 rooms on our way to Quatsino fishing. Bernie was great, he sent an email prior to our trip and called after we first booked in March. I always ask for a quiet room with a view. He let me know it was by the airport with no view. We were supposed to get an upgrade but the Inn and all of the hotels in the area were full. The upgrade wasn't a big deal, we just wanted a clean room. He sent someone up to check the room for us and offered to let us use the breakfast room if we...
