Very courteous staff and we were even able to check in early since our flight arrived earlier in the day.
Eva
2025 年 7 月入住 2 晚
10/10 超赞
Steven
与家人出行
2025 年 6 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Lovely stay, really enjoyed the time here
Steven
2025 年 5 月入住 3 晚
6/10 一般
Ashadevi
2025 年 6 月 21 日
满意:清洁度
不满意:服务设施,员工和服务
2*- amenities ( had to ask for bathrobe , kettle. Was sent out on day of arrival to out to local shop to get my own tea bags, sugar and long life milk.) kettle was provided thereafter. No shower cap, soap bar or cotton buds. I don’t think that I would classify this as a 4* Hotel.
2* Staff- 2 women staff at the desk sniggered and laughed whilst in conversation and this was related to Dounia(customer relations manager). She was polite and respectful of me and repeated my disability and a person travelling alone.
Location- good
I am aware that it is not Hilton as stated in response to previous reviews but I do not believe any training has been given and I hope that in reply the hotel will not reply the same.
Ashadevi
2025 年 6 月入住 7 晚
10/10 超赞
Leisha
2025 年 6 月 20 日
满意:服务设施,清洁度
Excellent hotel. Nice location, good food and excellent service.,,
Leisha
2025 年 6 月入住 1 晚
10/10 超赞
Corrado
2025 年 6 月 19 日
Corrado
2025 年 6 月入住 4 晚
8/10 还可以
Dillone
2025 年 6 月 18 日
满意:住宿条件和设施,清洁度
Staff was friendly and helpful, great location and great breakfast options
Dillone
2025 年 6 月入住 3 晚
10/10 超赞
Ira
2025 年 6 月 15 日
满意:清洁度、服务设施、住宿条件和设施
The welcome was amazing. The staff person gave us her cell phone if we needed assistance.
The rooms were luxurious. I know that one of the Tour Guides said the rooms were cramped. Cheaper ones may be small, I don't know, but a not costly upgrade brought much happiness.
The 6th floor pool/bar lounging was exquisite.
Breakfast was amazing and included. The buffet seemed endless, and the individually cooked omelets were wonderful.
Location too was convinent.
Ira
2025 年 6 月入住 2 晚
10/10 超赞
Khalid
团体旅客
2025 年 6 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Très bien
Khalid
2025 年 5 月入住 2 晚
10/10 超赞
Diane
与配偶出行
2025 年 6 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Kudos to Dounia at the front desk very helpful. Everyone was pleasant. The guys on the roof bar as well as dining room were excellent.
Diane
2025 年 5 月入住 1 晚
10/10 超赞
Diane
与配偶出行
2025 年 5 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spacious . Friendly helpful staff . Dounia was exceptional !! Breakfast was good just lacked labeling . Roof bar for a drink and to football was wonderful. Lovely music. Housekeeping staff were also above and beyond !
Diane
2025 年 5 月入住 2 晚
8/10 还可以
Samantha
2025 年 5 月 27 日
满意:住宿条件和设施,员工和服务
Appreciated the offerings at this
Samantha
2025 年 5 月入住 1 晚
8/10 还可以
Maria
2025 年 5 月 22 日
Maria
2025 年 5 月入住 1 晚
2/10 糟糕
Karen Elaine
2025 年 5 月 18 日
Karen Elaine
2025 年 3 月入住 3 晚
8/10 还可以
Maariyah
2025 年 5 月 16 日
满意:员工和服务,清洁度
Maariyah
2025 年 4 月入住 4 晚
10/10 超赞
Sara
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were recommended this hotel by a neighbour and it didn’t disappoint. From our welcome to our departure everything was just perfect - how often can one say that?! Every single member of staff was friendly, smiley and so polite. The location is great and the old town a 20 minute walk and taxis are relatively cheap.
We enjoyed the most delicious breakfasts in such lovely surroundings, three equally enjoyable lunches at the roof top pool bar - the food is of a very high standard and the waiting staff charming and helpful.
The spa was good and the hammam an experience we particularly enjoyed.
ALL staff were excellent. Dounia in guest relations ensured we had all the options for tours and sights and was so helpful.
Our room was spacious, shower hot and powerful and the bed sumptuous. Our balcony was large and facing the Royal Marrakesh Tennis Club and leaving its door open we fell asleep to the rhythmic thud of tennis balls.
We had three full days and two nights and we relaxed completely.
Absolutely recommend this gorgeous boutique hotel.
Sara
2025 年 5 月入住 2 晚
10/10 超赞
Claude
与家人出行
2025 年 5 月 10 日
满意:服务设施,员工和服务
À hidden gem in a quiet neighborhood full of restaurants. Would gladly return anytime.
Claude
2025 年 5 月入住 1 晚
10/10 超赞
Joanna
与配偶出行, 团体旅客
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is well positioned for visiting Marakech. A 20 minute walk from the square & medina. Our room was spacious and clean. The bed and bedding were wonderful. We were on the 5th floor so there was noise from the 6th floor deck bar but it did not impede sleep. The included breakfast was good. The food in the sky bar area was tasty and good value and the service was really good. All the staff were friendly and efficient. We stayed an extra night after an Intrepid tour.