Mataram Mataram Mall Hotels

"Friendly staff, nice and clean hotel"

"overall very clean and good hotel. would definitely stay there again. the gym could use more equipment though"

"Treated us like Royalty This is an exceptional hotel"

"Excellent place, stayed there for 5 or 6 nights during a conference in Mataram, Lombok. Really friendly staff, excellent rooms (deluxe room), good room service and desk help in the lobby. Would recommend it to everyone. "

"Horrible visit! The rooms were so dirty. It looked like it hadn't been cleaned since they opened it. The sheets were dirty and had so many stains, so we had them changed but there was still many stains on the new ones. The WIFI didn't work in the rooms at all for the whole visit because of "service" that we were not informed about before. My worst hotel experience ever and I would not even recommend it to my worst enemy!"

"Everything we needed"

"Staff recognised us from our stay 3 days back "

"I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return."

"very nice property with good onsite restaurant. "

"the room was nice, the location was good but i dont think the bathroom had been cleaned. also, there were no amenities as advertised, restaurant etc. "

"outdated, but very clean. as usual all the bad reviews are written by clueless people that want luxury for $10. there are hotels nearby that offers all that for 10X the price. I had the same room as someone who was complaining about noisy people in front of the door, where the smoking area was, there was one guy watching/listening very loud on his phone to Korean drama, I politely asked him if he understands Korean, and of course he said no, so I asked why he needs to have the volume all the...

"Unable to find accomodation, no signage, address leads to a different hotel. Walked blocks and blocks around mapped location. No response from property. Frustrating in the heat with a small child. Never had this experience anywhere, no effort from homestay to contact myself when check in did not occur."

"DIRTIEST hotel I have ever stayed in and I've been in a few. Been in Indo for a month and this was my 6th room, hair was every where, not mine, mold bigger than a pizza, no soap, towel or toilet paper. Bathroom hadn't been cleaned in months, no hot water. Pictures are a decade old, walls are covered in grime and what was under the bed gave me nightmares. Slightly better than sleeping in the streets. Sheets were clean and the door had a lock."