Narmada Pura Agung Narmada Hotels

"Staff and management were excellent and nothing was a problem 👍🍺"

"Hotels.com doesn't pay to this hotel since long time ago, so they didn't let me stay. Moreover, the location hotels.com was giving me continuously was wrong. I spent like 4h talking with hotels.com agents and finally they didn't relocate me. And as the agents took me 4h asking the same question, when they told me I wasn't going to be relocated, it was too late to find another hotel on my own. So I had to sleep on the street. I talked with 5-6 agents and nobody cared about that and my safety. The...

"Nice hotel but not in down town so night time feel so different in current Covid-19 situation.... Overall nice stay."

"I was awaken from prayers played really loudly at 4am"

"Very comfortable bed & pillow. Like the shower facilities too. It will be good if hotel provides iron & iron board. Otherwise everything is Good."

"The staff were very friendly and helpful. Food and drink were good. The hotel looks nice from the outside but the rooms were terrible. My first room, 4115 had blood stains on the bedsheet, mold on the ceiling and the balcony door couldn’t close. After i told the front desk they gave me another room. The 2nd room, 4117, was even worse. There were stains everywhere. I had to use a towel on top of the bedsheet and the bathroom was stinky from the drainage. Both rooms had terrible sound proof....

"Great staff, clean room with all facilities for a restfull stay."

"В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя ."

"Horrible visit! The rooms were so dirty. It looked like it hadn't been cleaned since they opened it. The sheets were dirty and had so many stains, so we had them changed but there was still many stains on the new ones. The WIFI didn't work in the rooms at all for the whole visit because of "service" that we were not informed about before. My worst hotel experience ever and I would not even recommend it to my worst enemy!"

"Excellent place, stayed there for 5 or 6 nights during a conference in Mataram, Lombok. Really friendly staff, excellent rooms (deluxe room), good room service and desk help in the lobby. Would recommend it to everyone. "

"the hotel is to the standard you would presume for a 2 star hotel. you get what you paid for.. breakfast served at la chill was good but dont ask for any drink even water because you wont get it. I was served tap water... room was big but bathroom is very dirty, towels were horrible (take your own!) and house keeping didnt come our whole stay! very good location though, although a lot of noise from the restaurant till very late!"

"One thing is clear at Citilike Hotel: nobody is in charge. Constant noise from employees.Staff congregating and talking loudly all day.There seems to be no sense of order here.Very loud.Also the room was dirty."

"The staff was extraordinary kind and helpful."