Mayan Temple Hotels

"Great food, great staff, beautiful suites, beautiful property and excellent service."

"This hotel was immaculate ! Room was Beautiful, all the staff were excellent and friendly. The buffet was good and the restaurants were great . I loved that there were no reservations needed and the wait time was only around 30 minutes where they gave you a beeper and you waited at the bar area. The beach area was beautiful, the staff came and took your drink orders from your beach chair. There’s a lounge in the lobby area where you can get snacks and drinks and coffee 24/7. My son loved the water slides. It was the best hotel we ever stayed in while in Mexico We will definitely be back "

"Absolutely amazing!! Just a suggestion to add some vegetarian options.. other wise top notch service very pleasing property.. "

"From the rooms to the staff the whole stay was 10/10 everyone was polite and helpful. Zero complaints will defiantly be returning been to Mexico 5 times and this is by far my favorite place "

"The staff, the rooms, the food and the atmosphere were absolutely fantastic! We are already booking for later this year."

"I’ve stayed at many AI- best one yet!!"

"Standout staff: ⭐️ Amado - our butler ⭐️⭐️⭐️ ⭐️ Joy - allergy concierge ⭐️⭐️⭐️ ⭐️ Alvaro - allergy concierge ⭐️⭐️⭐️ ⭐️ Sebastian - allergy concierge ⭐️ Victor - swim up bartender ⭐️ Nidia - our maid ⭐️ Milithza - manager at the Italian restaurant (she remembered me everyday and my allergies when we checked in. It was appreciated ❤️) ⭐️ Felipe - our main waiter at the Italian restaurant (he was great!!) ⭐️ Yashet - waiter at the Italian restaurant ⭐️ Alejandra - hostess at the Italian restaurant ⭐️ Linda - chef at the Italian restaurant (such amazing food 😋) ⭐️ Alfredo - waiter at the Mexican restaurant ⭐️ Bogart - waiter at the Teppanyaki restaurant who sang to us and played ukulele 🎶 ⭐️ Ricardo - our chef at the Teppanyaki restaurant Overall, we had a wonderful vacation and we can’t thank the staff enough for that 🙏 We will return because of them. We love the memories we made and the time we had at Majestic Elegance 🇲🇽 I would highly recommend this resort to others, especially the celiac and allergy community. They do it best here! **Celiacs dream resort for safe food and overall food allergy awareness and safety! Delicious food everywhere too! Majestic Elegance does it right when prioritizing food safety needs and educating and employing staff who were absolute experts in their fields(the allergy concierge staff were amazing). Thank you Majestic Elegance for being so inclusive and making stress free food travel a possibility for those with dietary restrictions. "

"Flawless service, super clean! We loved it and will be back!"

"The service at this resort is a 10/10. Not only was the room spotless every time we entered our room after being out, but the entire resort was spotless. "