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Pacific Palace Beach Tower Hotel

3.5 star property
Beach hotel with fitness centre and 24-hour front desk

Choose dates to view prices

This beachside retreat near Cerritos Beach offers a tropical experience with a swim-up bar and sunny terrace. Enjoy practical amenities like a gym and in-room WiFi for a comfortable stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Gym

Room options

View all photos for Junior Suite, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 548 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Mountain View

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 548 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 548 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100

What's nearby

  • Playa Brujas - 1 min walk - 0.0 km
  • Cerritos Beach - 16 min walk - 1.4 km
  • El Cid Country Club Golf Course - 12 min drive - 2.7 km
  • Mazatlan International Center - 16 min drive - 4.6 km
  • Mazatlán Aquarium - 26 min drive - 6.2 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪Diego's Beach House - ‬2 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Las Palomas - ‬5 min walk
  • ‪Grand Central Bar at Oceano Palace - ‬1 min walk

About this property

Pacific Palace Beach Tower Hotel

Hotel near The Mazatlan Malecón
Located close to Cerritos Beach, Pacific Palace Beach Tower Hotel provides a swim-up bar, a poolside bar and a terrace. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool, along with a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Multilingual staff, a lift and smoke-free property
Room features
All 147 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Full-sized fridge/freezers, microwaves and ovens

All-inclusive details

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Water activities

Kayaking

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Costa De Oro Beach Hotel

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
8.2 out of 10, Very good, 1,476 reviews
Costa De Oro Beach Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 220 for children
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel
Pacific Palace Beach Tower Mazatlan
Pacific Palace Beach Tower
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

Does Pacific Palace Beach Tower Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Pacific Palace Beach Tower Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palace Beach Tower Hotel?

Self-parking is free at this property.

What time is check-in at Pacific Palace Beach Tower Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Pacific Palace Beach Tower Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Pacific Palace Beach Tower Hotel?

Some rate plans available at this property are all-inclusive.

Where is Pacific Palace Beach Tower Hotel located?

Nestled on the beach, this Zona Dorada hotel is just steps away from Playa Brujas and Islands and Protected Areas of the Gulf of California. Punta Camaron Beach and Islas de Mazatlan Ecological Reserve are also within 2 miles (3 km).

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Pacific Palace Beach Tower Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 201 out of 553 reviews
Rating 8 - Good. 171 out of 553 reviews
Rating 6 - Okay. 90 out of 553 reviews
Rating 4 - Poor. 49 out of 553 reviews
Rating 2 - Terrible. 42 out of 553 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd definitely recommend it
Stayed 2 nights in Mar 2025

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024

2/10 Terrible

MC. Paloma

Liked: Cleanliness
Disliked: Staff & service
El personal hostiga cosntantemente a los huespedes se pasan vigilandote todo el tiempo
Stayed 3 nights in Jul 2025

6/10 Okay

PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Stayed 14 nights in Apr 2025

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Apr 2025

4/10 Poor

Jose Luis Francisco Cervantes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service

No me dieron la habitación por la cual pague

Reserve una jr suite con vista al mar y la señorita de recepción a fuerza me quería asignar una con vista a la ciudad, le mostré mi recibo del pago donde especificaba el tipo de habitación por la cual pague y me dijo que estaba mal mi reserva, me tuvo bastante tiempo en recepción sin darme solución hasta que se acercó la gerente y me dio una habitación con vista parcial que ni siquiera era jr suite diciéndome que tenía otra sucia pero que la mucama no la iba a querer limpiar, por lo que decidí ya irme a la habitación que me dieron ya que mi estancia era corta y no iba a perder mi tiempo con el personal de la recepción del hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenya De los

Liked: Staff & service, amenities, property conditions & facilities
Limpio y muy seguro
Stayed 3 nights in Feb 2025

8/10 Good

Frank John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Stayed 12 nights in Feb 2025

6/10 Okay

Sarai

Liked: Cleanliness, staff & service, amenities
The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Stayed 4 nights in Feb 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 2 nights in Feb 2025

10/10 Excellent

jose julian

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 2 nights in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, solo algunos empleados no muy comprometidos con la amabilidad
Stayed 2 nights in Jan 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024

10/10 Excellent

Felipe de Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
exelente hotel , todo muy limpio .
Stayed 4 nights in Nov 2024

8/10 Good

Merit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se encuentra ubicado en muy buena zona, el personal fue muy amable, las instalaciones están en buen estado, el único inconveniente es que los elevadores resultan insuficientes porque solo hay 2 y es tardado a veces conseguir espacio en alguno.
Stayed 3 nights in Aug 2024

8/10 Good

Manuel Ernesto

Disliked: Staff & service

Observaciones

En lo personal está muy bien las instalaciones y servicios de comida show y más, lo único que no me gustó es la manipulación de mis cosas en mi habitacion, me faltaron anillos, mis tarjetas movidas de cartera. Solo al momento de contratar tener un buen historial del personal. Habitación 14009
Stayed 5 nights in Aug 2024

8/10 Good

Soraya

Liked: Staff & service
El hotel estaba lleno y por lo mismo se veia muy sucio, la alberca turbia , el servicio un poco tardado
Stayed 1 night in Aug 2024

6/10 Okay

Berenice

Liked: Staff & service, property conditions & facilities
Muy sucio el lugar por tanta gente
Stayed 2 nights in Jul 2024

2/10 Terrible

Gilberto

Disliked: Cleanliness, staff & service, property conditions & facilities
No me quedaría otra vez
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024