Colchester Mercury Theatre Hotels

"Everything about this hotel from the first email they sent to me to ask if there was anything I needed ahead of time to the checkout was incredible. I used to work for the Beverly Hills Hotel which is part of the Dorchester collection. I have extremely high standards when it comes to service and every single person I encountered in this hotel on the staff was professional, engaging and friendly. As an American who has worked in the service industry for 40 years, this was very refreshing. I have found most British service to be lackluster at best. Perhaps why this stood out in my mind so much. The room was incredibly tidy and clean. The hallways were bright and there were tiny little decorative touches everywhere that made all the difference. The Rose room where we ate breakfast was beautiful with custom-made flower chandeliers that reminded me of Chihuly. The waitstaff were delightful! I highly recommend a stay here. The value for money is great. I suggest bringing cash to tip because service this good deserves a reward!! "

"The staff/service were excellent, the pool was nice and the rooms clean and spacious. We had a great little overnight. "

"Lovely one night stay. Friendly staff, clean room and good breakfast. "

"A warm welcome, clean room and a comfy bed. The hotel is well situated and our room had tea and coffee facilities."

"N/A"

"Very clean, excellent food and a fairy bitty place very good time"

"Great location , Clean & large rooms and close to the high street, restaurants and pubs"

"Staff, amenities and location "

"Nice tidy and clean room that looked like it had been recently fitted out. Decent sized Kitchen at each end of the corridor i didn't use them but they looked fully kitted out and new. The hotel is on a quiet residential street but took me 5mins to walk into the town centre which has loads of bars, shops and restaurants. Worth calling ahead of arrival and they'll reserve you a parking spot (There aren't many spots) Nice bloke on reception showed us our rooms and kindly found me a fan. "