“I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and……
“We loved staying on the houseboat instead of a hotel. We had stayed on a houseboat the last time we visited Boston and it was a cool experience. It’s quiet and peaceful and more quaint than a hotel.
Communication was great and made the check in process easy. We met up with sherry and she explained everything thoroughly. Very grateful.
We traveled with 4 adults, 2 elementary aged children and a dog. A little tight but we made it work. Overall a great experience. Love.”
随心所欲预订可免费取消的酒店
精挑细选搜索全球近一百万家住宿
